Privacy and your data
Pyn is a tool your employer runs. It holds a copy of parts of your employee record so it can address and time messages, and it records how each message was received so the People team can tell who still needs a nudge. Nothing in Pyn is visible outside your company’s workspace.
What Pyn knows about you
Section titled “What Pyn knows about you”Your record in Pyn comes from your company’s HR system, a spreadsheet the People team uploaded, or both, refreshed on a schedule. The fields are the ones needed to deliver and personalise messages: name and preferred name, work and personal email, job title, department, team, location and country, time zone, start date, birthday, manager, buddy, mentor and HR business partner, and whether you are an upcoming joiner, current, on leave or have left. HRIS fields lists what each HR system provides.
If your company connected Slack, Pyn also reads the Slack user list with email addresses, so it can match your Slack account to your record and send you direct messages. Pyn cannot read your Slack channels; it can post to a channel only when the Pyn app has been added to it.
What Pyn records about a message
Section titled “What Pyn records about a message”| Status | What it means |
|---|---|
| Delivered | The channel accepted the message. |
| Clicked | You opened a link in it. Links in a Pyn message pass through Pyn so it can record this. |
| Actioned | You selected a button that was marked for tracking, or submitted a form or poll. |
| Bounced | An email could not be delivered. |
Pyn does not record that you opened or read an email, and it does not read replies you send to a person. Form and poll answers are stored against your record for the People team to read.
Who sees it
Section titled “Who sees it”Users of your company’s Pyn workspace, which usually means the People team and the admins they invite. They see each message as it was sent to you, its status, and your form answers. Your manager does not see this unless they are a Pyn user; what a manager receives from Pyn is described in For managers.
Links that work without signing in
Section titled “Links that work without signing in”A button in a message can open a reader page or a respond page. Each link carries a code that identifies the message it came from, and the code does not expire, so keep the message to yourself as you would any work email. See The reader and respond pages.
Related
Section titled “Related”- Why you received a message from Pyn for who sends what and when.
- HRIS fields for the fields each HR system provides to Pyn.
- Sync cadence and matching for how often records refresh and how your time zone is worked out.
- Data and security for how the workspace itself is secured.