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Deactivate link and media unfurling

Slack unfurls: it expands a link into a card with a title, image and description, and shows an image or video link inline. That is helpful for a shared article and unhelpful under a carefully laid out welcome with a banner and three buttons, or a link to an internal page that previews as a login screen.

  • The step is a Send Direct Message or Post to Channel step. Email has no unfurling, so the switches are not shown there.
A step's Advanced tab: Days of Week, On Non-Delivery Days and Skip if overdue at enrollment.
On a Slack step the Advanced tab adds the two unfurling switches to the fields shown here.
  1. In Pyn, open the automation from Flows, Automations, and select the Slack step.

  2. Select the Advanced tab.

  3. Tick Deactivate link unfurling to stop link previews.

  4. Tick Deactivate media unfurling to stop images and videos linked in the text from showing inline.

  5. Close the drawer, then Publish the automation.

Select Preview, then Send a test to yourself: the test in Slack shows the links as plain links with no card beneath them. The settings apply to reminders of the step as well, since a reminder is a copy of the original.