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PynPyn

Navigate Pyn

The left navigation is the same on every page of Pyn. It lists the product areas top to bottom, in the order below, with Search after them, Notices and Settings at the bottom, and your avatar last.

The Home page with a greeting, the date and a Getting Started checklist of setup steps.
Home greets you by name and lists the setup steps left to do.
Item Opens Who sees it
Home /home, the greeting and checklist Everyone
AI /ai/home, Pyn AI Everyone except Enterprise-plan workspaces
Journey The journey map Everyone
Library Content and Media Everyone
Directory Employees, Employee Groups, Demographics Owners and Admins
Flows Automations, Campaign Templates, Cohort Templates, Forms, Polls Owners, Admins and Power Users
Activity Enrollments, Messages, Actions and the Dashboard Everyone
Addons The add-ons catalogue Owners and Admins
Search Universal search, as a dialog Everyone
Notices /notifications/home, in-app notices Everyone
Settings /settings/home, which opens Integrations, Installed Owners and Admins
Your avatar The profile menu Everyone

A User therefore sees Home, AI, Journey, Library, Activity, Search and Notices; a Power User adds Flows; Admins and Owners see everything. Roles and permissions covers what each role can do inside those areas.

  1. In Pyn, select Search in the left navigation. A dialog opens at the top of the page with the field focused.

  2. Type part of a name. Pyn searches employees, employee groups, forms, journey moments and automations, matching in the middle of words, and lists up to ten results as you type.

  3. Select a result. An employee or group opens in a panel over Directory, a moment opens in a panel over Journey, and a form or automation opens its editor.

Typing an email address searches for that exact address. Universal search does not cover enrollments, messages, polls or library content; use Find on those tables instead, as described in Views, filters, search and export.

  • Notices shows a red dot when you have open notices: a bounced delivery, an integration or sender that needs reconnecting, a webhook that could not take a payload, or an export that is ready to download.
  • A yellow bar down the left edge of the navigation marks a sandbox workspace.
  • The Expand navigation button appears when the navigation is collapsed to icons; the warning bar stays visible in the collapsed state.

The current area is highlighted, and selecting it again does nothing. Every item is a link, so middle-click or Cmd-click opens it in a new tab.