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PynPyn

Activity

Flows decide what Pyn does; Activity shows what it did. When an automation enrols someone, Activity gets an enrollment with one step per message. When a step sends, each recipient gets a delivery with its own status, from Scheduled through Delivered to Clicked or Actioned. Open Activity to check that a new starter is getting their welcome sequence, to see who has not finished a form, or to fix a message that bounced.

Everyone in the workspace can open Activity. Stopping an enrollment needs the Admin or Owner role.

The All Enrollments table listing each employee, their automation, a progress count and the reference date.
Activity > Enrollments shows who is in each automation and how far along they are.
  • Enrollment: one employee in one automation, or one run of a campaign. It carries a Reference date that every step is scheduled from, and a status of Paused, Pending or Complete.
  • Step: one message or action inside an enrollment, in the order it sends. A step is Draft, Scheduled, Sending, Complete or Error.
  • Delivery: one step reaching one recipient on one channel: an email, a Slack or Teams message, a calendar invite, a channel invite or a Jira ticket. Deliveries carry the engagement: Delivered, Clicked, Actioned, Bounced.
  • Needs Review: enrollments created in Verify Mode wait here, paused, until you unpause their messages.
  • Actions: deliveries that asked the recipient to do something, such as acknowledge a message or complete a form, with whether they have done it.
View What it lists
Dashboard Delivered count, click rate and action rate for a date range, grouped by automation or step. Shown when the Dashboard is enabled for your workspace.
Enrollments > All Enrollments Every automation and campaign enrollment, newest first, with its progress.
Enrollments > Needs Review Paused enrollments waiting to be verified.
Enrollments > Campaigns A calendar of campaign enrollments and their steps.
Messages > All Messages Every step, with its sender, recipients, status and date.
Messages > Actions Every delivery that asked for an action, with whether it was actioned.

Open Activity in the primary navigation on the left of every page, or open /activity/home. The views are listed down the left under Dashboard, Enrollments and Messages; it lands on All Enrollments.

  • Enrollments for who is in each flow and how far along they are.
  • Messages for each step and delivery.
  • Actions for what people were asked to do.
  • Automations for the flows that create enrollments.