Admins and HR
You own the workspace. Getting started takes you from an empty workspace to a live automation; Flows is where you design what Pyn sends; Directory is who it sends to; Settings and Integrations connect it to your HRIS, Slack and email.
PynHelp Centre
Pyn supports people through every moment of their working life, from the week before they start to the day they leave. The Help Centre explains how to set Pyn up, how to keep it running, and what your employees see.
Start with your role
Section titled “Start with your role”Managers
Pyn writes to you when one of your people reaches a moment. For managers covers what the nudges look like and how to pick a buddy from a message.
Employees
You never need a Pyn account. For employees and managers explains why you received a message, how to answer it, and what Pyn records about you.
IT and security
Single sign-on for Okta and any OIDC provider, Data and security for sessions, exports and audit, Roles and permissions for who can do what, and Sign in for the options your people see.
Popular
Section titled “Popular”- Create an automation, the first thing most workspaces build.
- Choose a trigger to decide which moment enrols someone.
- Add an email step and write the message that goes out.
- Add a Slack sender so messages can arrive as direct messages.
- Invite a user to give a colleague access to the workspace.
Three tutorials to begin with
Section titled “Three tutorials to begin with”Set up your workspace in 30 minutesCreate the workspace, connect your HRIS and Slack, brand your emails and invite your team.
Launch first-day onboarding end to endBuild a start-date automation with a welcome, a manager heads-up and a first-week check-in, then watch it run.
Build your journey mapLay out the moments that matter for your company, prioritise them and attach flows and content to each.
Browse by area
Section titled “Browse by area”The map of moments your flows hang off, from pre-boarding to exit.
Automations, campaigns, forms and polls, and the steps and messages inside them.
Content with versions and the media your messages use.
Employees, groups and demographics, kept current from your HRIS.
Enrollments, messages and actions as they happen, plus the campaign calendar.
Slack, Teams, HiBob, BambooHR, Rippling, Workday, ADP, Greenhouse, Ashby, Google Workspace, Microsoft 365 and Jira.
How a workspace, its employees, journeys, flows, steps and deliveries fit together.
Direct answers to the questions support hears most, and one definition per term in the Glossary.
What’s new
Section titled “What’s new”The Changelog has a post for each week, newest first: the story of the week’s biggest changes, then every fix and improvement. The latest is the week of 19 October 2026: duplicating a step within a flow, a simpler Okta connection, and previews for upcoming joiners and for steps sent to a manager, buddy or HR business partner.
For agents and developers
Section titled “For agents and developers”Every page is also published as markdown, JSON and structured data from the same build. For agents and developers lists the URLs: /llms.txt, /llms-full.txt, /api/stories.json, /api/media.json and the .md twin of each page.