Request an addon

You want a capability that shows as Upgrade Available or Enterprise Tier, such as calendar meetings or SMS. The request goes to Pyn’s team from the add-on’s own panel, and the panel remembers that you asked.

Before you start

• You are a workspace Owner or Admin; Addons is in your left navigation.

An add-on's panel with the Upgrade button for a Team-tier capability.

Steps

1. In Pyn, open Addons in the left navigation.

2. Select the tile. Its panel opens with the add-on’s title, description and a longer explanation of what it does.

3. Read the banner at the top of the panel. For a Team-tier add-on it explains that this is a feature of the upgraded plan and offers Upgrade; for an Enterprise-tier add-on it explains that the add-on is part of the Enterprise plans and offers Request Demo.

4. Select Upgrade or Request Demo.

Note

The buttons record the request and who made it; they do not switch the add-on on. Pyn’s team follows up. Request Demo at the top of the gallery and Contact Sales in your profile menu open the same request without naming an add-on.

What you should see

The banner changes to Addon Requested! We’ll be in touch soon with next steps. and the button disappears. Selecting the tile again shows the same, so a second request is not sent. The tile’s footer is unchanged until Pyn turns the add-on on, when it reads Installed.

Related

• Addons for what each add-on does and its tier.
• Plans and what each unlocks for the plan behind each tier.