Duplicate a step within its flow

A step can now be copied within its flow. The copy keeps the step’s content, recipients, schedule, reminders and escalations, ready to adjust for the next message in the sequence.

Okta in one dialog

Admins connect Okta through a single dialog, and can replace its credentials and copy the redirect address from the integration panel. The panel also has the sign-in link for an Okta dashboard tile, so employees can open Pyn straight from Okta. Connect Okta

Previews that match who receives the step

You can preview a message for an upcoming joiner as well as a current employee. When a step goes to the employee’s manager, buddy or HR business partner, the preview uses that person’s details and hides the conditional sections that do not apply to them. Preview and send a test

Also new

• Start an automation when an employee is connected to Slack.
• Set a company name in Settings for messages; without one, Pyn uses the workspace name.
• Pick HR business partner names and email addresses from the personalisation picker in email and Slack editors.
• Refresh a Google Workspace sender’s name and email address from its menu, without reconnecting.

Fixes and improvements 18

• You can configure a flow’s trigger directly from its No Trigger tab.
• Before archiving an email, Google Workspace or Slack sender, you now see a warning listing the active automation steps that use it.
• You can preview a message for an upcoming joiner as well as a current employee.
• The preview employee selector now reads “Preview for principal” to distinguish the employee the step is about from its recipient.
• Change of Manager automations now enroll the employee whose manager changed.
• Change of Location automations now run when an employee’s country changes, and their trigger panel opens correctly.
• Relationship-based automation triggers now respect their configured filters.
• Archived campaign messages now disappear from the calendar and its sidebar list.
• Multi-select fields now open when you click their empty space, while selected items remain removable.
• Conditional-section fields now use consistent widths and readable placeholder text.
• Step previews now load the saved message without being incorrectly blocked, and campaign HTML previews find the correct step.
• When a step targets an employee’s manager, buddy or HR business partner, previews now use that person’s details when the relationship can be resolved.
• Personalized previews now hide conditional sections that do not match the selected employee and resolved recipient.
• Conditional-section dialogs stay open while you edit them, and updating or removing a section targets the section you opened.
• Typing after a personalization placeholder or link in a conditional section no longer jumps to the start of the paragraph.
• Link buttons in the editor now expand to fit longer labels, shortening them only when the available space is too narrow.
• Discarding unpublished flow changes no longer makes an automated or manual flow appear inactive.
• Messages to custom email recipients now fill in name and email personalization from that recipient’s details.

Release notes: 23 October 2026.