---
title: Invite a user
description: Invite a teammate by email, choose their role, and resend the invitation if it does not arrive.
sidebar:
  order: 2
area: settings
feature: users
appPath: /settings/general/current-users
lastVerified: 2026-10-22
version: "2026-10-16"
audience: admin
related:
  - settings/users
  - settings/users/change-a-users-role
  - account/sign-in
intercom:
  - id: "11518130"
    title: Add/Remove a User to Your Pyn Account (Pyn 2)
    url: https://intercom.help/pyn/en/articles/11518130-add-remove-a-user-to-your-pyn-account-pyn-2
    note: replaces
  - id: "6002205"
    title: Add or deactivate users and admins (Pyn 1)
    url: https://intercom.help/pyn/en/articles/6002205-add-or-deactivate-users-and-admins-pyn-1
    note: "Pyn 1 article, kept for reference"
---

A colleague needs to build flows or read activity. You invite them by email with a role, Pyn emails them a link, and they appear as **Pending** until they sign in.

## Before you start

- You are an admin or owner. The **Invite** button is disabled for other roles.
- Decide the role. See [Users](https://support.pynhq.com/settings/users/) for what each allows; the default in the form is **Admin**.

![Invite user asks for an email address and a role.](https://support.pynhq.com/media/settings/users/settings-users-invite.png)

## Steps

1. In Pyn, open **Settings** in the left navigation, then **Current Users** under **General**.

2. Select **Invite** in the top right. The **Invite user** dialog opens: "Invite a user to your organization's workspace."

3. Enter their **Email address**.

4. Choose the **Role**: **Admin**, **Power User** or **Limited User**.

5. Select **Invite**. The dialog reports **Success!** with "They will receive an email from Pyn inviting them to join your workspace." Select **Done**.

6. If the dialog says **Already Invited!** with "That user already exists in the system.", the address is already a user. Find them in Current Users (or Inactive Users) instead.

> **Note:** Inviting an address that belongs to an archived user restores that user with the roles they had; the role you picked in the form is not applied.

## What you should see

The new user appears in Current Users with status **Pending** and the role you chose. When they open the link and sign in, the status changes to **Active** and **Last Seen** starts updating. If the email does not arrive, open their **...** menu and select **Resend Invite**; "Invite Sent" confirms it, and "Invite Not Sent" asks you to try again.

## Related

- [Users](https://support.pynhq.com/settings/users/) for the roles and statuses.
- [Change a user's role](https://support.pynhq.com/settings/users/change-a-users-role/) if you picked the wrong role.
- [Sign in](https://support.pynhq.com/account/sign-in/) for what the invited person sees.

## Related Intercom articles

- [Add/Remove a User to Your Pyn Account (Pyn 2)](https://intercom.help/pyn/en/articles/11518130-add-remove-a-user-to-your-pyn-account-pyn-2) — replaces
- [Add or deactivate users and admins (Pyn 1)](https://intercom.help/pyn/en/articles/6002205-add-or-deactivate-users-and-admins-pyn-1) — Pyn 1 article, kept for reference