--- title: "Senders" description: "Every identity a message can come from: Google Workspace and Microsoft 365 mailboxes, verified email addresses, Slack users and bots, Teams users and conditional senders, with the statuses the Senders view shows." sidebar: label: Overview order: 0 area: settings feature: senders appPath: /settings/general/senders lastVerified: 2026-10-22 version: "2026-10-16" audience: admin related: - settings/general - settings/senders/sender-types-and-states - settings/conditional-senders - flows/automations intercom: - id: "11518211" title: Set up a Google Email Sender (Pyn 2) url: https://intercom.help/pyn/en/articles/11518211-set-up-a-google-email-sender-pyn-2 - id: "6371744" title: Connect your Gmail account with Pyn url: https://intercom.help/pyn/en/articles/6371744-connect-your-gmail-account-with-pyn note: "Pyn 1 article, kept for reference" - id: "16729512" title: Configure a Custom Email Sender (Pyn 2) url: https://intercom.help/pyn/en/articles/16729512-configure-a-custom-email-sender-pyn-2 - id: "6005752" title: Add email Senders (Pyn 1) url: https://intercom.help/pyn/en/articles/6005752-add-email-senders-pyn-1 note: "Pyn 1 article, kept for reference" - id: "6398801" title: Configure a Custom Sender (Pyn 1) url: https://intercom.help/pyn/en/articles/6398801-configure-a-custom-sender-pyn-1 note: "Pyn 1 article, kept for reference" - id: "16755550" title: Set Up a Personal Slack Sender (Pyn 2) url: https://intercom.help/pyn/en/articles/16755550-set-up-a-personal-slack-sender-pyn-2 - id: "11518173" title: Set Up a Slack Sender in Pyn (Pyn 2) url: https://intercom.help/pyn/en/articles/11518173-set-up-a-slack-sender-in-pyn-pyn-2 - id: "16755898" title: Set up a Custom Slack Sender/Slack Bot (Pyn 2) url: https://intercom.help/pyn/en/articles/16755898-set-up-a-custom-slack-sender-slack-bot-pyn-2 - id: "6002198" title: Connect your personal Slack account with Pyn (Pyn 1) url: https://intercom.help/pyn/en/articles/6002198-connect-your-personal-slack-account-with-pyn-pyn-1 note: "Pyn 1 article, kept for reference" - id: "9585758" title: Send Slack messages from a service account (Pyn 1) url: https://intercom.help/pyn/en/articles/9585758-send-slack-messages-from-a-service-account-pyn-1 note: "Pyn 1 article, kept for reference" - id: "6010967" title: Customize emails with your email signature url: https://intercom.help/pyn/en/articles/6010967-customize-emails-with-your-email-signature note: "Pyn 1 article, kept for reference" - id: "6974303" title: Manage Sender Permissions (Pyn 1) url: https://intercom.help/pyn/en/articles/6974303-manage-sender-permissions-pyn-1 note: "Pyn 1 article, kept for reference" --- A sender is the identity a step sends from: a colleague's Gmail or Outlook mailbox, a verified team address, a personal Slack account, the Pyn Bot, a custom Slack bot, or a conditional sender that picks one of those by audience. The **Senders** view lists them all with their status, and its **Add** menu is where every new sender starts. ![Settings > General > Senders lists every sender with its status.](https://support.pynhq.com/media/settings/senders/settings-general-senders.png) ## What you can do here - [Add an email sender](https://support.pynhq.com/settings/senders/add-an-email-sender/) and verify the address - [Add a Google or Microsoft 365 sender](https://support.pynhq.com/settings/senders/add-a-google-or-microsoft-365-sender/) so a message comes from a real mailbox - [Add a Slack sender](https://support.pynhq.com/settings/senders/add-a-slack-sender/) to send as yourself in Slack - [Create an auth link](https://support.pynhq.com/settings/senders/create-an-auth-link/) so an executive can connect their own Google or Slack account without a Pyn login - **Send Test** from a sender's **...** menu to check it works - [Archive a sender](https://support.pynhq.com/settings/senders/archive-a-sender/) you no longer use - Understand the [sender types and states](https://support.pynhq.com/settings/senders/sender-types-and-states/) ## The Senders table Each row shows the sender's avatar, **Sender** name, **Email address** and **Status**. Senders sort by name regardless of type. Select a row to open its panel; the **...** at the end of the row opens its actions. Senders in an error state also appear under **Needs Attention 🚨** at the top of the General group. The **Add** button offers **Add Google Email Sender**, **Add Microsoft 365 Email Sender** (in workspaces with Microsoft 365 enabled), **Add Slack Sender** (once a Slack workspace is connected), **Add Email Sender**, **Create Google Auth Link** and **Create Slack Auth Link**. Teams senders are added by Pyn when the Teams integration is set up with you. ## Where it is in the app Open `/settings/general/senders` in Pyn, or open **Settings** in the primary navigation and select **Senders** under **General**. ## Related - [Sender types and states](https://support.pynhq.com/settings/senders/sender-types-and-states/) for the full reference. - [Conditional Senders](https://support.pynhq.com/settings/conditional-senders/) to route by audience. - [General](https://support.pynhq.com/settings/general/) for the rest of the group. - [Automations](https://support.pynhq.com/flows/automations/) to pick a sender on a step. ## Related Intercom articles - [Set up a Google Email Sender (Pyn 2)](https://intercom.help/pyn/en/articles/11518211-set-up-a-google-email-sender-pyn-2) - [Connect your Gmail account with Pyn](https://intercom.help/pyn/en/articles/6371744-connect-your-gmail-account-with-pyn) — Pyn 1 article, kept for reference - [Configure a Custom Email Sender (Pyn 2)](https://intercom.help/pyn/en/articles/16729512-configure-a-custom-email-sender-pyn-2) - [Add email Senders (Pyn 1)](https://intercom.help/pyn/en/articles/6005752-add-email-senders-pyn-1) — Pyn 1 article, kept for reference - [Configure a Custom Sender (Pyn 1)](https://intercom.help/pyn/en/articles/6398801-configure-a-custom-sender-pyn-1) — Pyn 1 article, kept for reference - [Set Up a Personal Slack Sender (Pyn 2)](https://intercom.help/pyn/en/articles/16755550-set-up-a-personal-slack-sender-pyn-2) - [Set Up a Slack Sender in Pyn (Pyn 2)](https://intercom.help/pyn/en/articles/11518173-set-up-a-slack-sender-in-pyn-pyn-2) - [Set up a Custom Slack Sender/Slack Bot (Pyn 2)](https://intercom.help/pyn/en/articles/16755898-set-up-a-custom-slack-sender-slack-bot-pyn-2) - [Connect your personal Slack account with Pyn (Pyn 1)](https://intercom.help/pyn/en/articles/6002198-connect-your-personal-slack-account-with-pyn-pyn-1) — Pyn 1 article, kept for reference - [Send Slack messages from a service account (Pyn 1)](https://intercom.help/pyn/en/articles/9585758-send-slack-messages-from-a-service-account-pyn-1) — Pyn 1 article, kept for reference - [Customize emails with your email signature](https://intercom.help/pyn/en/articles/6010967-customize-emails-with-your-email-signature) — Pyn 1 article, kept for reference - [Manage Sender Permissions (Pyn 1)](https://intercom.help/pyn/en/articles/6974303-manage-sender-permissions-pyn-1) — Pyn 1 article, kept for reference