---
title: Pause your workspace
description: Stop Pyn sending messages, running flows and syncing integrations while you make changes, then resume from the same page.
sidebar:
  order: 2
area: settings
feature: account
appPath: /settings/general/account-settings
lastVerified: 2026-10-22
version: "2026-10-16"
audience: admin
related:
  - settings/account
  - activity/enrollments
  - integrations
---

You want everything to stop for a while: a reorganisation is landing, a sender has to be swapped out, or you are cleaning up the directory. Pausing the workspace stops messages, flows and integration syncing in one action, and resuming starts them again.

## Before you start

- You are an admin or owner. The pause control only shows for those roles.
- A workspace that Pyn paused can only be resumed by Pyn; the page tells you if that is the case.

![Settings > General > Account Settings holds the time zone, company name and pause control.](https://support.pynhq.com/media/settings/account/settings-account-settings.png)

## Steps

1. In Pyn, open **Settings** in the left navigation, then **Account Settings** under **General**.

2. Read the status under the fields. An active workspace says "Your workspace is active. Pausing stops messages, flows and integration syncing. You can still sign in and resume anytime from here."

3. Select **Pause workspace**.

4. The confirmation explains that Pyn stops sending messages, running flows and syncing integrations right away, and that you can resume at any time from the same place. Select **Pause workspace** to confirm.

5. The button reads **Pausing...** while Pyn works, then changes to **Resume workspace**.

6. When you are ready, select **Resume workspace** and confirm. The dialog says "Pyn will start sending messages to your employees, running flows and syncing your integrations again."

> **Note:** Pyn pauses a workspace itself when nobody has signed in for a month. The page then says so and **Resume workspace** starts everything again. A workspace paused by Pyn's team shows "Your workspace was paused by Pyn. To resume it, contact support@pynhq.com" and the button is disabled.

## What you should see

While paused, the status reads "Your workspace is paused. Pyn is not sending messages to your employees, running flows or syncing your integrations. Resume it to start them again." Nothing new appears under [Enrollments](https://support.pynhq.com/activity/enrollments/) and integration refresh times stop moving. After you resume, scheduled steps pick up again and integrations refresh on their normal cadence.

## Related

- [Account Settings](https://support.pynhq.com/settings/account/) for the other workspace-wide fields.
- [Enrollments](https://support.pynhq.com/activity/enrollments/) to check what resumes once the workspace is active.
- [Integrations](https://support.pynhq.com/integrations/) for what each integration syncs when it runs again.