---
title: "Media"
description: "Media is the images, video and files you upload once and embed in messages and content; every upload is scanned before it can be used."
sidebar:
  label: Overview
  order: 0
area: library
feature: media
appPath: /library/home
audience: admin
related:
  - library/media/upload-media
  - library/media/insert-media-in-a-message
  - library/media/reference-media-types
intercom:
  - id: "13872876"
    title: Add visual content to your message (Pyn 2)
    url: https://intercom.help/pyn/en/articles/13872876-add-visual-content-to-your-message-pyn-2
  - id: "6885344"
    title: Banner image specs and sizing
    url: https://intercom.help/pyn/en/articles/6885344-banner-image-specs-and-sizing
    note: "Pyn 1 article, kept for reference"
  - id: "6011035"
    title: Embedding images in your short messages
    url: https://intercom.help/pyn/en/articles/6011035-embedding-images-in-your-short-messages
    note: "Pyn 1 article, kept for reference"
---

Media is the Library's file store. Upload a banner, a GIF, a short video or a PDF here and pick it from any message or piece of content, or upload straight from the message editor and it lands here too. Each file is scanned for malware on upload and shows its scan result.

![Library > Media lists your uploads, with Upload at the top right.](https://support.pynhq.com/media/library/media/library-media-gallery.png)

## What you can do here

- [Upload media](https://support.pynhq.com/library/media/upload-media/) from the Media view.
- [Insert media in a message](https://support.pynhq.com/library/media/insert-media-in-a-message/) from your computer or from the Library.
- [Media types and scan states](https://support.pynhq.com/library/media/reference-media-types/) lists what you can upload and what each scan state means.

## Where it is in the app

Open **Library** in the left navigation and select **Everything** under **Media** in the left rail. The view lists uploads newest first, with **Upload** at the top right. Select a tile to open the media panel, which previews the file and lists its type, filename, scan result and, for images, width and height.

## Related

- [Upload media](https://support.pynhq.com/library/media/upload-media/) to add a file.
- [Insert media in a message](https://support.pynhq.com/library/media/insert-media-in-a-message/) to use it.
- [Content](https://support.pynhq.com/library/content/) for the pages that embed media.

## Related Intercom articles

- [Add visual content to your message (Pyn 2)](https://intercom.help/pyn/en/articles/13872876-add-visual-content-to-your-message-pyn-2)
- [Banner image specs and sizing](https://intercom.help/pyn/en/articles/6885344-banner-image-specs-and-sizing) — Pyn 1 article, kept for reference
- [Embedding images in your short messages](https://intercom.help/pyn/en/articles/6011035-embedding-images-in-your-short-messages) — Pyn 1 article, kept for reference