---
title: "Moment properties"
description: "Every property on a journey moment, with its options, plus the fields on a category and the three seeded Journey views."
sidebar:
  order: 3
area: journey
feature: map
appPath: /journey/home
lastVerified: 2026-10-22
version: "2026-10-16"
audience: admin
related:
  - journey/set-moment-properties
  - journey/filter-the-map
  - journey/save-a-view
intercom:
  - id: "11594210"
    title: Customize Your Employee Journey Map (Pyn 2)
    url: https://intercom.help/pyn/en/articles/11594210-customize-your-employee-journey-map-pyn-2
    note: draws on
---

A moment is a card on the Journey board. Its properties describe the experience and how well you cover it today. Every single-select property below is also a filter on the map.

## Moment

| Property | Type | Options | Use it for |
| --- | --- | --- | --- |
| **Title** | text | | The name on the card, for example "First day". |
| **Emoji** | emoji | | The icon on the card. Select the emoji in the moment panel to change it. |
| **Description** | rich text | | Notes on what the moment is and who it affects. Shows "(No Description)" until you write one. |
| **Current State** | single-select | **Unknown**, **We have this**, **Needs improvement**, **Do not have this yet** | How well you cover the moment today. |
| **Level of Effort** | single-select | **Low**, **Medium**, **High** | How much work it takes to improve. |
| **Priority** | single-select | **Low priority**, **Medium priority**, **High priority** | What to work on first. The **High Priority** view shows moments set to **High priority**. |
| **Department** | single-select | **Talent Acquisition**, **People Operations**, **HRBP**, **Employee Experience**, **L&D**, **IT**, **DEIB**, **Total Rewards**, **Facilities**, **Finance**, **People Analytics**, **Internal Comms**, **Legal** | The team responsible for the moment. |
| **Owner** | one workspace user | | The person accountable for the moment. |
| **Stakeholders** | workspace users | | Everyone else involved. |

A moment also belongs to exactly one category, shown as a chip in the panel header, and can be archived. Archived moments leave the board and appear only on the **Archived** view.

## Category

| Property | Type | Use it for |
| --- | --- | --- |
| **Title** | text | The column heading, for example "Onboarding". A new category reads "Untitled" until you name it. |
| **Emoji** and colour | picker | Chosen together from the category's avatar in its panel. The colour tints the column. |
| **Description** | rich text | Notes on the stage of the journey the category covers. |

The category panel also lists the category's moments in board order.

## Moment panel tabs

| Tab | Shows |
| --- | --- |
| **Details** | The description, the properties above, Owner and Stakeholders. |
| **Flows** | The automations, campaign templates and campaigns attached to the moment, then a **Templates** section of catalogue flows an admin can **Add**. |
| **Activity** | The enrollments that ran for this moment's flows. |
| **Content** | The library content attached to the moment, then catalogue content an admin can **Add**. |

## Views

| View | Shows | Save button |
| --- | --- | --- |
| **Whole Journey** | Every active moment, grouped by category, with the Employees metric for the last 30 days on each card. | **Save as New View** |
| **High Priority** | Moments whose **Priority** is **High priority**. | **Save View** |
| **Archived** | Archived moments only. Dragging a card onto the restore target brings it back. | **Save as New View** |

Whole Journey and Archived are read-only, so changes to them are saved as a new view. High Priority is editable in place. See [Save a view](https://support.pynhq.com/journey/save-a-view/).

## Filters and metrics

- **Filters** offers **Current State**, **Level of Effort**, **Priority** and **Department**, each with its options plus **(No Value)**, **Show Everything** and **Clear All**.
- **Metrics** offers a **Metric** (**Employees**, **Deliveries**, **Clicks**, **Actions**) and a **Date Range** (**last 30 days**, **last 90 days**, **last 6 months**, **last 12 months**).
- **Find** matches text in moment titles.

## Related

- [Set a moment's properties](https://support.pynhq.com/journey/set-moment-properties/) to fill these in from the moment panel.
- [Filter the map](https://support.pynhq.com/journey/filter-the-map/) to narrow the board by any single-select property.
- [Save a view](https://support.pynhq.com/journey/save-a-view/) to keep a filtered, measured board as its own view.

## Related Intercom articles

- [Customize Your Employee Journey Map (Pyn 2)](https://intercom.help/pyn/en/articles/11594210-customize-your-employee-journey-map-pyn-2) — draws on