---
title: "Invite your team"
description: "Invite a colleague to your Pyn workspace by email, choose their role, resend an invitation, change a role later or remove someone's access."
sidebar:
  order: 2
area: getting-started
feature: team
appPath: /settings/general/current-users
lastVerified: 2026-10-22
version: "2026-10-16"
audience: admin
screenshots:
  - id: getting-started-roles-current-users
    caption: Settings, General, Current Users lists each user with their email, last seen, role and status.
  - id: getting-started-setup-invite-dialog
    caption: The Invite user dialog asks for an email address and a role.
related:
  - getting-started/roles-and-permissions
  - account/sign-in
  - home/complete-the-getting-started-checklist
  - settings/general
intercom:
  - id: "11518130"
    title: Add/Remove a User to Your Pyn Account (Pyn 2)
    url: https://intercom.help/pyn/en/articles/11518130-add-remove-a-user-to-your-pyn-account-pyn-2
    note: replaces
  - id: "12044706"
    title: Manage Pyn Permission Types (Pyn 2)
    url: https://intercom.help/pyn/en/articles/12044706-manage-pyn-permission-types-pyn-2
    note: draws on
---

You want colleagues in the workspace: an HR partner to write messages, an IT admin to connect systems, or a manager who should review enrollments. You invite each by email and choose how much of Pyn they see.

## Before you start

- You are an **Owner** or **Admin**. Power Users and Users cannot invite.
- You know which role to give. In short: **Admin** for people who manage settings, integrations and the directory; **Power User** for people who build and publish flows; **Limited User** for people who read the journey, library and activity. [Roles and permissions](https://support.pynhq.com/getting-started/roles-and-permissions/) has the matrix.

![Settings, General, Current Users lists each user with their email, last seen, role and status.](https://support.pynhq.com/media/getting-started/roles/getting-started-roles-current-users.png)

## Steps

1. In Pyn, open **Settings** in the left navigation, then under **General** select **Current Users**. The **Invite** button is in the top-right corner; it is also on **Journey** and on the **Invite team members** card on Home.

2. Select **Invite**. The **Invite user** dialog opens with the line "Invite a user to your organization's workspace."

![The Invite user dialog from Settings, Current Users.](https://support.pynhq.com/media/getting-started/setup/getting-started-setup-invite-dialog.png)

3. Enter the **Email address**. Use the address the person signs in with at work; Pyn links the invitation to that exact address.

4. Choose the **Role**: **Admin** (the default), **Power User** or **Limited User**.

5. Select **Invite**. The dialog shows **Success!** and "They will receive an email from Pyn inviting them to join your workspace." Select **Done**.

> **Note:** Inviting an address that is already in the workspace shows **Already Invited!** and changes nothing, not even the role. If the user had been archived, the invitation restores them with the role they had.

## What you should see

The person appears in **Current Users** with the role you chose and status **Pending**. When they sign in with any option for that address, their status becomes **Active** and **Last Seen** starts updating. The **Invite team members** card on Home ticks once the workspace has more than one user.

## After the invitation

Open the row's menu, the button at the right end of the row, to:

- **Resend Invite** while the status is **Pending**. Pyn confirms **Invite Sent**, or **Invite Not Sent** if the email could not go out.
- **Assign User Role**, **Assign Power User Role**, **Assign Admin Role** or **Assign Owner Role** to change the role. Only an Owner sees the Owner option, and only an Owner can change another Owner. You cannot change your own role.
- **Archive** to remove the person's access. Archived users disappear from **Current Users**; inviting the same address again restores them.

A separate **Inactive Users** view under **General** lists users whose account has been deactivated.

## Troubleshooting

- **They signed in but see Create a Workspace for your team.** They used a different email address from the one you invited. Invite that address, or ask them to sign in with the invited one.
- **They see Pending even though they signed in.** Check **Last Seen**; if it is blank, the sign-in was with another address. If it has a time, reload the page.

## Related

- [Roles and permissions](https://support.pynhq.com/getting-started/roles-and-permissions/) for exactly what each role sees and can do.
- [Sign in](https://support.pynhq.com/account/sign-in/) for what the invitee goes through.
- [Complete the getting-started checklist](https://support.pynhq.com/home/complete-the-getting-started-checklist/) for the Home card this ticks.
- [General](https://support.pynhq.com/settings/general/) for the Current Users and Inactive Users lists.

## Related Intercom articles

- [Add/Remove a User to Your Pyn Account (Pyn 2)](https://intercom.help/pyn/en/articles/11518130-add-remove-a-user-to-your-pyn-account-pyn-2) — replaces
- [Manage Pyn Permission Types (Pyn 2)](https://intercom.help/pyn/en/articles/12044706-manage-pyn-permission-types-pyn-2) — draws on