---
title: "For employees and managers"
description: "What it means when a message from Pyn arrives in your inbox, Slack or Teams, how to act on it, how to reply, and what Pyn records about you."
sidebar:
  label: Overview
  order: 0
area: for-employees
audience: employee
related:
  - for-employees/why-you-received-a-message
  - for-employees/acknowledge-a-message
  - for-employees/answer-a-form-or-poll
  - for-employees/privacy-and-your-data
  - for-employees/for-managers
intercom:
  - id: "6767588"
    title: Using Pyn with Slack
    url: https://intercom.help/pyn/en/articles/6767588-using-pyn-with-slack
    note: draws on
  - id: "16304943"
    title: Set up a buddy automation (Pyn 2)
    url: https://intercom.help/pyn/en/articles/16304943-set-up-a-buddy-automation-pyn-2
---

Your company uses Pyn to send the messages that go with moments in your working life: the week before you start, your first day, a work anniversary, a policy to read, a return from leave. The People team writes the messages and decides when they go out; Pyn delivers them to you by email, Slack or Microsoft Teams at the right moment, and tells the People team whether you acted on them.

You never need a Pyn account for any of this. Everything you are asked to do happens inside the message, or on a page the message links to.

## What you might receive

| What arrives | Where | What to do |
| --- | --- | --- |
| A message with information | Email, Slack or Teams | Read it. Nothing is tracked beyond the fact that it was delivered. |
| A message with a button | Email, Slack or Teams | Select the button to open a link or read a page. If the button asks you to confirm something, selecting it records that you did. See [Acknowledge a message](https://support.pynhq.com/for-employees/acknowledge-a-message/). |
| A form or poll | Inside a Slack message, or a button that opens a page | Answer the questions and select **Submit**. See [Answer a form or poll](https://support.pynhq.com/for-employees/answer-a-form-or-poll/). |
| A link to a longer article | A button in the message | It opens on a reader page; see [The reader and respond pages](https://support.pynhq.com/for-employees/public-pages/). |
| A calendar invitation | Your Google or Outlook calendar | Accept it as you would any invitation. See [Accept a calendar invitation](https://support.pynhq.com/for-employees/accept-a-calendar-invitation/). |
| An invitation to a Slack channel | Slack | You are added to the channel; nothing to do. |
| The same message again | Same channel as the first | A reminder: the People team asked Pyn to follow up until you act. Acting on either copy stops the reminders. |

## Guides

- [Why you received a message from Pyn](https://support.pynhq.com/for-employees/why-you-received-a-message/): Who set it up, who it comes from, and how Pyn knew when to send it.
- [Reply to a message](https://support.pynhq.com/for-employees/reply-to-a-message/): Where a reply goes, by channel.
- [Acknowledge a message](https://support.pynhq.com/for-employees/acknowledge-a-message/): Confirm you have read or done something with one click.
- [Answer a form or poll](https://support.pynhq.com/for-employees/answer-a-form-or-poll/): In Slack or on the respond page.
- [Accept a calendar invitation](https://support.pynhq.com/for-employees/accept-a-calendar-invitation/): Pyn adds you to an event in your company calendar.
- [Privacy and your data](https://support.pynhq.com/for-employees/privacy-and-your-data/): What Pyn knows about you, what it records, and who sees it.
- [The reader and respond pages](https://support.pynhq.com/for-employees/public-pages/): The two pages a message can open without signing in.
- [For managers](https://support.pynhq.com/for-employees/for-managers/): Nudges, escalations and picking a buddy.

## Related

- [Why you received a message from Pyn](https://support.pynhq.com/for-employees/why-you-received-a-message/) for the people and automation behind a message.
- [Acknowledge a message](https://support.pynhq.com/for-employees/acknowledge-a-message/) for the most common ask.
- [Answer a form or poll](https://support.pynhq.com/for-employees/answer-a-form-or-poll/) for questions and surveys.
- [Privacy and your data](https://support.pynhq.com/for-employees/privacy-and-your-data/) for what is recorded.
- [For managers](https://support.pynhq.com/for-employees/for-managers/) if people report to you.

## Related Intercom articles

- [Using Pyn with Slack](https://intercom.help/pyn/en/articles/6767588-using-pyn-with-slack) — draws on
- [Set up a buddy automation (Pyn 2)](https://intercom.help/pyn/en/articles/16304943-set-up-a-buddy-automation-pyn-2)