---
title: "Escalations, and HR business partners from HiBob"
description: "Pyn changelog, week of 12 October 2026. When someone has not completed an action, Pyn can now tell someone else."
area: changelog
version: "2026-10-16"
tableOfContents: false
sidebar:
  label: Week of 12 October 2026
  order: 2
---

![An escalation notifies someone other than the recipient when the step is still not actioned.](https://support.pynhq.com/media/flows/steps/flows-steps-escalations.png)

When someone has not completed an action, Pyn can now tell someone else. On an email or Slack step, under **Reminders**, add up to three escalations. After the number of days you choose, Pyn sends a short notice to someone such as the recipient's manager, saying what is outstanding and since when. [Add escalations](https://support.pynhq.com/flows/steps/add-escalations/)

## HR business partners

HiBob now brings in each employee's HR business partner. They show on the employee profile, messages can include their name, preferred name or email address, and they can receive workflow messages and actions. HiBob also brings in buddies, probation end dates and the custom fields you configure. [HiBob](https://support.pynhq.com/integrations/hibob/)

## Also new

- Filter the **Actions** view by completion status, and export it to CSV with your current filters and sort order.
- Build employee groups from type of contract or work office.
- Preview a saved HTML email with the personalisation for a chosen recipient.

**Fixes and improvements (16)**

- Employee group panels and Google Workspace and Microsoft 365 integration panels now have consistent spacing around their contents.
- You can read the full text of shortened audience and selection labels by hovering over them.
- Options in selection lists have more space around their highlighted text.
- The Slack recipient dropdown now opens and shows “No results” when the sender has no available channels.
- Long webhook URLs and secrets now fit within the sidebar while still copying in full, and the Done button stays visible.
- Date fields in Firefox now show a single calendar icon.
- Calendar navigation arrows now fit neatly inside their buttons.
- Download buttons in Notices now fit within their rows.
- Download expiry values in Notices now use the same text size as the label beside them.
- Escalation notices now correctly label HR business partner recipients.
- HTML email templates now fill in supported personalization such as a manager's preferred name instead of showing the placeholder.
- ADP worker types can now reflect the primary work assignment once the updated mapping is enabled and employees sync again.
- Integration refresh dates now show the recorded refresh and successful refresh times instead of appearing unset.
- Selection menus now follow the correct width limits.
- The audience editor now correctly prompts you to select lifecycle stages in the lifecycle field.
- Date fields now show a calendar icon in browsers that support it.

Release notes: [12 October 2026](https://support.pynhq.com/changelog/2026-10-12/) and [16 October 2026](https://support.pynhq.com/changelog/2026-10-16/).