{
  "articles": [
    {
      "id": "6002155",
      "pages": [
        {
          "note": "Pyn 1 article, kept for reference",
          "slug": "account/sign-in",
          "title": "Sign in",
          "url": "https://support.pynhq.com/account/sign-in/"
        },
        {
          "note": "Pyn 1 article, kept for reference",
          "slug": "account/sign-in/sign-in-with-google-or-microsoft",
          "title": "Sign in with Google or Microsoft",
          "url": "https://support.pynhq.com/account/sign-in/sign-in-with-google-or-microsoft/"
        }
      ],
      "title": "Sign into Pyn using Google or Microsoft (Pyn 1)",
      "url": "https://intercom.help/pyn/en/articles/6002155-sign-into-pyn-using-google-or-microsoft-pyn-1"
    },
    {
      "id": "6002159",
      "pages": [
        {
          "note": "Pyn 1 article, kept for reference",
          "slug": "integrations/sso",
          "title": "Single sign-on",
          "url": "https://support.pynhq.com/integrations/sso/"
        },
        {
          "note": "Pyn 1 article, kept for reference",
          "slug": "integrations/sso/connect-okta",
          "title": "Connect Okta",
          "url": "https://support.pynhq.com/integrations/sso/connect-okta/"
        }
      ],
      "title": "Connect to Okta SSO",
      "url": "https://intercom.help/pyn/en/articles/6002159-connect-to-okta-sso"
    },
    {
      "id": "6002174",
      "pages": [
        {
          "note": "draws on",
          "slug": "integrations/email",
          "title": "Email",
          "url": "https://support.pynhq.com/integrations/email/"
        }
      ],
      "title": "Add Pyn to your company's allow-list",
      "url": "https://intercom.help/pyn/en/articles/6002174-add-pyn-to-your-company-s-allow-list"
    },
    {
      "id": "6002175",
      "pages": [
        {
          "note": "Pyn 1 article, kept for reference",
          "slug": "integrations",
          "title": "Integrations",
          "url": "https://support.pynhq.com/integrations/"
        }
      ],
      "title": "Connect to your HRIS (Pyn 1)",
      "url": "https://intercom.help/pyn/en/articles/6002175-connect-to-your-hris-pyn-1"
    },
    {
      "id": "6002189",
      "pages": [
        {
          "note": "Pyn 1 article, kept for reference",
          "slug": "integrations/slack",
          "title": "Slack",
          "url": "https://support.pynhq.com/integrations/slack/"
        }
      ],
      "title": "Connect to Slack (Pyn 1)",
      "url": "https://intercom.help/pyn/en/articles/6002189-connect-to-slack-pyn-1"
    },
    {
      "id": "6002198",
      "pages": [
        {
          "note": "Pyn 1 article, kept for reference",
          "slug": "settings/senders",
          "title": "Senders",
          "url": "https://support.pynhq.com/settings/senders/"
        },
        {
          "note": "Pyn 1 article, kept for reference",
          "slug": "settings/senders/add-a-slack-sender",
          "title": "Add a Slack sender",
          "url": "https://support.pynhq.com/settings/senders/add-a-slack-sender/"
        }
      ],
      "title": "Connect your personal Slack account with Pyn (Pyn 1)",
      "url": "https://intercom.help/pyn/en/articles/6002198-connect-your-personal-slack-account-with-pyn-pyn-1"
    },
    {
      "id": "6002205",
      "pages": [
        {
          "note": "Pyn 1 article",
          "slug": "getting-started/roles-and-permissions",
          "title": "Roles and permissions",
          "url": "https://support.pynhq.com/getting-started/roles-and-permissions/"
        },
        {
          "note": "Pyn 1 article, kept for reference",
          "slug": "settings/users",
          "title": "Users",
          "url": "https://support.pynhq.com/settings/users/"
        },
        {
          "note": "Pyn 1 article, kept for reference",
          "slug": "settings/users/invite-a-user",
          "title": "Invite a user",
          "url": "https://support.pynhq.com/settings/users/invite-a-user/"
        },
        {
          "note": "Pyn 1 article, kept for reference",
          "slug": "settings/users/remove-a-users-access",
          "title": "Remove a user's access",
          "url": "https://support.pynhq.com/settings/users/remove-a-users-access/"
        }
      ],
      "title": "Add or deactivate users and admins (Pyn 1)",
      "url": "https://intercom.help/pyn/en/articles/6002205-add-or-deactivate-users-and-admins-pyn-1"
    },
    {
      "id": "6002206",
      "pages": [
        {
          "note": "draws on",
          "slug": "getting-started/communicate-the-rollout",
          "title": "Communicate the rollout",
          "url": "https://support.pynhq.com/getting-started/communicate-the-rollout/"
        }
      ],
      "title": "Communicate to your organization about Pyn",
      "url": "https://intercom.help/pyn/en/articles/6002206-communicate-to-your-organization-about-pyn"
    },
    {
      "id": "6002210",
      "pages": [
        {
          "note": "Pyn 1 article, kept for reference",
          "slug": "settings/account",
          "title": "Account Settings",
          "url": "https://support.pynhq.com/settings/account/"
        },
        {
          "note": "Pyn 1 article, kept for reference",
          "slug": "settings/account/theme-your-emails",
          "title": "Theme your emails",
          "url": "https://support.pynhq.com/settings/account/theme-your-emails/"
        }
      ],
      "title": "Set Your Company Theme",
      "url": "https://intercom.help/pyn/en/articles/6002210-set-your-company-theme"
    },
    {
      "id": "6002223",
      "pages": [
        {
          "note": "Pyn 1 article, kept for reference",
          "slug": "getting-started",
          "title": "Getting started",
          "url": "https://support.pynhq.com/getting-started/"
        }
      ],
      "title": "Welcome to Pyn (Pyn 1)",
      "url": "https://intercom.help/pyn/en/articles/6002223-welcome-to-pyn-pyn-1"
    },
    {
      "id": "6002229",
      "pages": [
        {
          "note": "Pyn 1 article, kept for reference",
          "slug": "library",
          "title": "Library",
          "url": "https://support.pynhq.com/library/"
        },
        {
          "note": "Pyn 1 article, kept for reference",
          "slug": "library/content",
          "title": "Content",
          "url": "https://support.pynhq.com/library/content/"
        }
      ],
      "title": "How to use the Pyn Library (Pyn 1)",
      "url": "https://intercom.help/pyn/en/articles/6002229-how-to-use-the-pyn-library-pyn-1"
    },
    {
      "id": "6005675",
      "pages": [
        {
          "note": "Pyn 1 article, kept for reference",
          "slug": "flows/steps",
          "title": "Steps and messages",
          "url": "https://support.pynhq.com/flows/steps/"
        },
        {
          "note": "Pyn 1 article, kept for reference",
          "slug": "flows/steps/format-a-message",
          "title": "Format a message",
          "url": "https://support.pynhq.com/flows/steps/format-a-message/"
        }
      ],
      "title": "Format your Pyn (Pyn 1)",
      "url": "https://intercom.help/pyn/en/articles/6005675-format-your-pyn-pyn-1"
    },
    {
      "id": "6005691",
      "pages": [
        {
          "note": "Pyn 1 article, kept for reference",
          "slug": "flows/steps",
          "title": "Steps and messages",
          "url": "https://support.pynhq.com/flows/steps/"
        },
        {
          "note": "Pyn 1 article, kept for reference",
          "slug": "flows/steps/schedule-a-step",
          "title": "Schedule a step",
          "url": "https://support.pynhq.com/flows/steps/schedule-a-step/"
        }
      ],
      "title": "Time and schedule your Pyn",
      "url": "https://intercom.help/pyn/en/articles/6005691-time-and-schedule-your-pyn"
    },
    {
      "id": "6005696",
      "pages": [
        {
          "note": "Pyn 1 article, kept for reference",
          "slug": "flows/steps",
          "title": "Steps and messages",
          "url": "https://support.pynhq.com/flows/steps/"
        },
        {
          "note": "Pyn 1 article, kept for reference",
          "slug": "flows/steps/preview-and-send-a-test",
          "title": "Preview and send a test",
          "url": "https://support.pynhq.com/flows/steps/preview-and-send-a-test/"
        }
      ],
      "title": "Preview and Send Your Pyn",
      "url": "https://intercom.help/pyn/en/articles/6005696-preview-and-send-your-pyn"
    },
    {
      "id": "6005713",
      "pages": [
        {
          "note": "Pyn 1 article, kept for reference",
          "slug": "flows/steps",
          "title": "Steps and messages",
          "url": "https://support.pynhq.com/flows/steps/"
        },
        {
          "note": "Pyn 1 article",
          "slug": "flows/steps/reference-tokens",
          "title": "Tokens",
          "url": "https://support.pynhq.com/flows/steps/reference-tokens/"
        }
      ],
      "title": "Personalize your content using tokens and custom senders",
      "url": "https://intercom.help/pyn/en/articles/6005713-personalize-your-content-using-tokens-and-custom-senders"
    },
    {
      "id": "6005722",
      "pages": [
        {
          "note": "Pyn 1 article, kept for reference",
          "slug": "flows/steps",
          "title": "Steps and messages",
          "url": "https://support.pynhq.com/flows/steps/"
        },
        {
          "note": "Pyn 1 article, kept for reference",
          "slug": "flows/steps/set-a-step-audience",
          "title": "Set a step audience",
          "url": "https://support.pynhq.com/flows/steps/set-a-step-audience/"
        }
      ],
      "title": "Use filters and conditional sections to target your content",
      "url": "https://intercom.help/pyn/en/articles/6005722-use-filters-and-conditional-sections-to-target-your-content"
    },
    {
      "id": "6005739",
      "pages": [
        {
          "note": "Pyn 1 article, kept for reference",
          "slug": "flows/automations",
          "title": "Automations",
          "url": "https://support.pynhq.com/flows/automations/"
        },
        {
          "note": "Pyn 1 article, kept for reference",
          "slug": "flows/automations/set-the-audience",
          "title": "Set the audience for an automation",
          "url": "https://support.pynhq.com/flows/automations/set-the-audience/"
        }
      ],
      "title": "Create and save recipient filters",
      "url": "https://intercom.help/pyn/en/articles/6005739-create-and-save-recipient-filters"
    },
    {
      "id": "6005747",
      "pages": [
        {
          "note": "Pyn 1 article, kept for reference",
          "slug": "flows/steps",
          "title": "Steps and messages",
          "url": "https://support.pynhq.com/flows/steps/"
        },
        {
          "note": "Pyn 1 article, kept for reference",
          "slug": "flows/steps/set-a-step-audience",
          "title": "Set a step audience",
          "url": "https://support.pynhq.com/flows/steps/set-a-step-audience/"
        }
      ],
      "title": "Create Conditional Sections",
      "url": "https://intercom.help/pyn/en/articles/6005747-create-conditional-sections"
    },
    {
      "id": "6005752",
      "pages": [
        {
          "note": "Pyn 1 article, kept for reference",
          "slug": "settings/senders",
          "title": "Senders",
          "url": "https://support.pynhq.com/settings/senders/"
        },
        {
          "note": "Pyn 1 article, kept for reference",
          "slug": "settings/senders/add-an-email-sender",
          "title": "Add an email sender",
          "url": "https://support.pynhq.com/settings/senders/add-an-email-sender/"
        }
      ],
      "title": "Add email Senders (Pyn 1)",
      "url": "https://intercom.help/pyn/en/articles/6005752-add-email-senders-pyn-1"
    },
    {
      "id": "6005821",
      "pages": [
        {
          "note": "Pyn 1 article, kept for reference",
          "slug": "flows/forms",
          "title": "Forms",
          "url": "https://support.pynhq.com/flows/forms/"
        },
        {
          "note": "Pyn 1 article, kept for reference",
          "slug": "flows/forms/embed-a-form-in-a-message",
          "title": "Embed a form in a message",
          "url": "https://support.pynhq.com/flows/forms/embed-a-form-in-a-message/"
        }
      ],
      "title": "Embed a Google Form",
      "url": "https://intercom.help/pyn/en/articles/6005821-embed-a-google-form"
    },
    {
      "id": "6010960",
      "pages": [
        {
          "note": "Pyn 1 article, kept for reference",
          "slug": "flows/steps",
          "title": "Steps and messages",
          "url": "https://support.pynhq.com/flows/steps/"
        },
        {
          "note": "Pyn 1 article, kept for reference",
          "slug": "flows/steps/format-a-message",
          "title": "Format a message",
          "url": "https://support.pynhq.com/flows/steps/format-a-message/"
        }
      ],
      "title": "Embed a YouTube video (Pyn 1)",
      "url": "https://intercom.help/pyn/en/articles/6010960-embed-a-youtube-video-pyn-1"
    },
    {
      "id": "6010962",
      "pages": [
        {
          "note": "Pyn 1 article, kept for reference",
          "slug": "flows/steps",
          "title": "Steps and messages",
          "url": "https://support.pynhq.com/flows/steps/"
        },
        {
          "note": "Pyn 1 article",
          "slug": "flows/steps/reference-tokens",
          "title": "Tokens",
          "url": "https://support.pynhq.com/flows/steps/reference-tokens/"
        }
      ],
      "title": "Add personalization tokens",
      "url": "https://intercom.help/pyn/en/articles/6010962-add-personalization-tokens"
    },
    {
      "id": "6010965",
      "pages": [
        {
          "note": "Pyn 1 article, kept for reference",
          "slug": "for-employees/acknowledge-a-message",
          "title": "Acknowledge a message",
          "url": "https://support.pynhq.com/for-employees/acknowledge-a-message/"
        }
      ],
      "title": "Create a Read and Accept message",
      "url": "https://intercom.help/pyn/en/articles/6010965-create-a-read-and-accept-message"
    },
    {
      "id": "6010967",
      "pages": [
        {
          "note": "Pyn 1 article, kept for reference",
          "slug": "settings/senders",
          "title": "Senders",
          "url": "https://support.pynhq.com/settings/senders/"
        },
        {
          "note": "Pyn 1 article",
          "slug": "settings/senders/sender-types-and-states",
          "title": "Sender types and states",
          "url": "https://support.pynhq.com/settings/senders/sender-types-and-states/"
        }
      ],
      "title": "Customize emails with your email signature",
      "url": "https://intercom.help/pyn/en/articles/6010967-customize-emails-with-your-email-signature"
    },
    {
      "id": "6010976",
      "pages": [
        {
          "note": "Pyn 1 article, kept for reference",
          "slug": "settings/account",
          "title": "Account Settings",
          "url": "https://support.pynhq.com/settings/account/"
        },
        {
          "note": "Pyn 1 article, kept for reference",
          "slug": "settings/account/theme-your-emails",
          "title": "Theme your emails",
          "url": "https://support.pynhq.com/settings/account/theme-your-emails/"
        }
      ],
      "title": "Customize emails with your company's logo",
      "url": "https://intercom.help/pyn/en/articles/6010976-customize-emails-with-your-company-s-logo"
    },
    {
      "id": "6011030",
      "pages": [
        {
          "note": "Pyn 1 article, kept for reference",
          "slug": "flows/steps",
          "title": "Steps and messages",
          "url": "https://support.pynhq.com/flows/steps/"
        },
        {
          "note": "Pyn 1 article, kept for reference",
          "slug": "flows/steps/add-reminders",
          "title": "Add reminders",
          "url": "https://support.pynhq.com/flows/steps/add-reminders/"
        }
      ],
      "title": "Add a reminder to your message (Pyn 1)",
      "url": "https://intercom.help/pyn/en/articles/6011030-add-a-reminder-to-your-message-pyn-1"
    },
    {
      "id": "6011035",
      "pages": [
        {
          "note": "Pyn 1 article, kept for reference",
          "slug": "library/media",
          "title": "Media",
          "url": "https://support.pynhq.com/library/media/"
        },
        {
          "note": "Pyn 1 article, kept for reference",
          "slug": "library/media/insert-media-in-a-message",
          "title": "Insert media in a message",
          "url": "https://support.pynhq.com/library/media/insert-media-in-a-message/"
        }
      ],
      "title": "Embedding images in your short messages",
      "url": "https://intercom.help/pyn/en/articles/6011035-embedding-images-in-your-short-messages"
    },
    {
      "id": "6023188",
      "pages": [
        {
          "note": "Pyn 1 article, kept for reference",
          "slug": "flows/automations",
          "title": "Automations",
          "url": "https://support.pynhq.com/flows/automations/"
        },
        {
          "note": "Pyn 1 article, kept for reference",
          "slug": "flows/automations/tutorial-buddy-programme",
          "title": "Tutorial: buddy programme",
          "url": "https://support.pynhq.com/flows/automations/tutorial-buddy-programme/"
        }
      ],
      "title": "Automating Buddy Pyns (Pyn 1)",
      "url": "https://intercom.help/pyn/en/articles/6023188-automating-buddy-pyns-pyn-1"
    },
    {
      "id": "6023197",
      "pages": [
        {
          "note": "Pyn 1 article, kept for reference",
          "slug": "flows/automations",
          "title": "Automations",
          "url": "https://support.pynhq.com/flows/automations/"
        },
        {
          "note": "Pyn 1 article, kept for reference",
          "slug": "flows/automations/tutorial-buddy-programme",
          "title": "Tutorial: buddy programme",
          "url": "https://support.pynhq.com/flows/automations/tutorial-buddy-programme/"
        },
        {
          "note": "Pyn 1 article, kept for reference",
          "slug": "flows/steps",
          "title": "Steps and messages",
          "url": "https://support.pynhq.com/flows/steps/"
        },
        {
          "note": "Pyn 1 article",
          "slug": "flows/steps/reference-tokens",
          "title": "Tokens",
          "url": "https://support.pynhq.com/flows/steps/reference-tokens/"
        }
      ],
      "title": "Personalize your Buddy Pyns with Tokens",
      "url": "https://intercom.help/pyn/en/articles/6023197-personalize-your-buddy-pyns-with-tokens"
    },
    {
      "id": "6023205",
      "pages": [
        {
          "note": "Pyn 1 article, kept for reference",
          "slug": "flows/automations",
          "title": "Automations",
          "url": "https://support.pynhq.com/flows/automations/"
        },
        {
          "note": "Pyn 1 article, kept for reference",
          "slug": "flows/automations/tutorial-buddy-programme",
          "title": "Tutorial: buddy programme",
          "url": "https://support.pynhq.com/flows/automations/tutorial-buddy-programme/"
        }
      ],
      "title": "Getting Started with Buddy",
      "url": "https://intercom.help/pyn/en/articles/6023205-getting-started-with-buddy"
    },
    {
      "id": "6023214",
      "pages": [
        {
          "note": "Pyn 1 article, kept for reference",
          "slug": "flows/automations",
          "title": "Automations",
          "url": "https://support.pynhq.com/flows/automations/"
        },
        {
          "note": "Pyn 1 article, kept for reference",
          "slug": "flows/automations/manually-enroll-employees",
          "title": "Manually enroll employees",
          "url": "https://support.pynhq.com/flows/automations/manually-enroll-employees/"
        }
      ],
      "title": "How to manually enroll an employee in an Automation (Pyn 1)",
      "url": "https://intercom.help/pyn/en/articles/6023214-how-to-manually-enroll-an-employee-in-an-automation-pyn-1"
    },
    {
      "id": "6023999",
      "pages": [
        {
          "note": "Pyn 1 article, kept for reference",
          "slug": "flows/automations",
          "title": "Automations",
          "url": "https://support.pynhq.com/flows/automations/"
        },
        {
          "note": "Pyn 1 article, kept for reference",
          "slug": "flows/automations/change-the-mode",
          "title": "Change the mode of an automation",
          "url": "https://support.pynhq.com/flows/automations/change-the-mode/"
        },
        {
          "note": "Pyn 1 article",
          "slug": "flows/automations/automation-and-enrollment-states",
          "title": "Automation and enrollment states",
          "url": "https://support.pynhq.com/flows/automations/automation-and-enrollment-states/"
        }
      ],
      "title": "How to schedule Automations",
      "url": "https://intercom.help/pyn/en/articles/6023999-how-to-schedule-automations"
    },
    {
      "id": "6024016",
      "pages": [
        {
          "note": "Pyn 1 article, kept for reference",
          "slug": "flows/automations",
          "title": "Automations",
          "url": "https://support.pynhq.com/flows/automations/"
        },
        {
          "note": "Pyn 1 article, kept for reference",
          "slug": "flows/automations/create-an-automation",
          "title": "Create an automation",
          "url": "https://support.pynhq.com/flows/automations/create-an-automation/"
        }
      ],
      "title": "Configure Automations (Pyn 1)",
      "url": "https://intercom.help/pyn/en/articles/6024016-configure-automations-pyn-1"
    },
    {
      "id": "6024064",
      "pages": [
        {
          "note": "Pyn 1 article, kept for reference",
          "slug": "getting-started/tutorial-launch-first-day-onboarding",
          "title": "Launch first-day onboarding end to end",
          "url": "https://support.pynhq.com/getting-started/tutorial-launch-first-day-onboarding/"
        }
      ],
      "title": "How to customize the onboarding packet (Pyn 1)",
      "url": "https://intercom.help/pyn/en/articles/6024064-how-to-customize-the-onboarding-packet-pyn-1"
    },
    {
      "id": "6024074",
      "pages": [
        {
          "note": "Pyn 1 article, kept for reference",
          "slug": "flows/automations",
          "title": "Automations",
          "url": "https://support.pynhq.com/flows/automations/"
        },
        {
          "note": "Pyn 1 article, kept for reference",
          "slug": "flows/automations/tutorial-new-manager-flow",
          "title": "Tutorial: new-manager flow",
          "url": "https://support.pynhq.com/flows/automations/tutorial-new-manager-flow/"
        }
      ],
      "title": "How to customize the new manager packet",
      "url": "https://intercom.help/pyn/en/articles/6024074-how-to-customize-the-new-manager-packet"
    },
    {
      "id": "6024079",
      "pages": [
        {
          "note": "Pyn 1 article, kept for reference",
          "slug": "flows/campaign-templates",
          "title": "Campaign Templates",
          "url": "https://support.pynhq.com/flows/campaign-templates/"
        },
        {
          "note": "Pyn 1 article, kept for reference",
          "slug": "flows/campaign-templates/tutorial-performance-review-cycle",
          "title": "A performance review cycle",
          "url": "https://support.pynhq.com/flows/campaign-templates/tutorial-performance-review-cycle/"
        }
      ],
      "title": "How to customize the performance reviews packet",
      "url": "https://intercom.help/pyn/en/articles/6024079-how-to-customize-the-performance-reviews-packet"
    },
    {
      "id": "6024080",
      "pages": [
        {
          "note": "Pyn 1 article, kept for reference",
          "slug": "directory/employees",
          "title": "Employees",
          "url": "https://support.pynhq.com/directory/employees/"
        },
        {
          "note": "Pyn 1 article, kept for reference",
          "slug": "directory/employees/upload-employees-from-a-spreadsheet",
          "title": "Upload employees from a spreadsheet",
          "url": "https://support.pynhq.com/directory/employees/upload-employees-from-a-spreadsheet/"
        },
        {
          "note": "Pyn 1 article, kept for reference",
          "slug": "integrations/employee-file",
          "title": "Employee File",
          "url": "https://support.pynhq.com/integrations/employee-file/"
        }
      ],
      "title": "How to upload employee data manually (Pyn 1)",
      "url": "https://intercom.help/pyn/en/articles/6024080-how-to-upload-employee-data-manually-pyn-1"
    },
    {
      "id": "6024087",
      "pages": [
        {
          "note": "replaces",
          "slug": "faq",
          "title": "FAQ",
          "url": "https://support.pynhq.com/faq/"
        }
      ],
      "title": "Can you add more than one \"Reply-To\" Sender email address? Can you add a distribution list as a Sender?",
      "url": "https://intercom.help/pyn/en/articles/6024087-can-you-add-more-than-one-reply-to-sender-email-address-can-you-add-a-distribution-list-as-a-sender"
    },
    {
      "id": "6024088",
      "pages": [
        {
          "note": "Pyn 1 article",
          "slug": "integrations/sync-and-matching",
          "title": "Sync cadence and matching",
          "url": "https://support.pynhq.com/integrations/sync-and-matching/"
        },
        {
          "note": "replaces",
          "slug": "faq",
          "title": "FAQ",
          "url": "https://support.pynhq.com/faq/"
        }
      ],
      "title": "How often is data pulled from an HRIS integration?",
      "url": "https://intercom.help/pyn/en/articles/6024088-how-often-is-data-pulled-from-an-hris-integration"
    },
    {
      "id": "6024089",
      "pages": [
        {
          "note": "Pyn 1 article, kept for reference",
          "slug": "directory/employees",
          "title": "Employees",
          "url": "https://support.pynhq.com/directory/employees/"
        },
        {
          "note": "draws on",
          "slug": "directory/employees/fix-missing-details",
          "title": "Fix a missing manager, time zone or email",
          "url": "https://support.pynhq.com/directory/employees/fix-missing-details/"
        },
        {
          "note": "draws on",
          "slug": "directory/employees/reference-employee-properties",
          "title": "Employee properties",
          "url": "https://support.pynhq.com/directory/employees/reference-employee-properties/"
        },
        {
          "note": "Pyn 1 article",
          "slug": "integrations/sync-and-matching",
          "title": "Sync cadence and matching",
          "url": "https://support.pynhq.com/integrations/sync-and-matching/"
        },
        {
          "note": "replaces",
          "slug": "faq",
          "title": "FAQ",
          "url": "https://support.pynhq.com/faq/"
        }
      ],
      "title": "How does Pyn determine a message recipient's time zone?",
      "url": "https://intercom.help/pyn/en/articles/6024089-how-does-pyn-determine-a-message-recipient-s-time-zone"
    },
    {
      "id": "6024091",
      "pages": [
        {
          "note": "Pyn 1 article, kept for reference",
          "slug": "flows/automations",
          "title": "Automations",
          "url": "https://support.pynhq.com/flows/automations/"
        },
        {
          "note": "Pyn 1 article, kept for reference",
          "slug": "flows/automations/handle-late-enrollments",
          "title": "Handle late enrollments",
          "url": "https://support.pynhq.com/flows/automations/handle-late-enrollments/"
        },
        {
          "note": "replaces",
          "slug": "faq",
          "title": "FAQ",
          "url": "https://support.pynhq.com/faq/"
        }
      ],
      "title": "Does an employee still receive an automated Pyn if they're added to the HRIS after the messages were scheduled to go out?",
      "url": "https://intercom.help/pyn/en/articles/6024091-does-an-employee-still-receive-an-automated-pyn-if-they-re-added-to-the-hris-after-the-messages-were-scheduled-to-go-out"
    },
    {
      "id": "6024093",
      "pages": [
        {
          "note": "draws on",
          "slug": "for-employees/reply-to-a-message",
          "title": "Reply to a message",
          "url": "https://support.pynhq.com/for-employees/reply-to-a-message/"
        },
        {
          "note": "draws on",
          "slug": "integrations/slack",
          "title": "Slack",
          "url": "https://support.pynhq.com/integrations/slack/"
        },
        {
          "note": "replaces",
          "slug": "faq",
          "title": "FAQ",
          "url": "https://support.pynhq.com/faq/"
        }
      ],
      "title": "What read/write access does Pyn use for the Slack integration?",
      "url": "https://intercom.help/pyn/en/articles/6024093-what-read-write-access-does-pyn-use-for-the-slack-integration"
    },
    {
      "id": "6024094",
      "pages": [
        {
          "note": "Pyn 1 article, kept for reference",
          "slug": "flows/automations",
          "title": "Automations",
          "url": "https://support.pynhq.com/flows/automations/"
        },
        {
          "note": "Pyn 1 article, kept for reference",
          "slug": "flows/automations/publish-an-automation",
          "title": "Publish an automation",
          "url": "https://support.pynhq.com/flows/automations/publish-an-automation/"
        },
        {
          "note": "replaces",
          "slug": "faq",
          "title": "FAQ",
          "url": "https://support.pynhq.com/faq/"
        }
      ],
      "title": "If I turn on or add a Pyn in an enabled Automation, will employees already enrolled in the Automation receive that Pyn?",
      "url": "https://intercom.help/pyn/en/articles/6024094-if-i-turn-on-or-add-a-pyn-in-an-enabled-automation-will-employees-already-enrolled-in-the-automation-receive-that-pyn"
    },
    {
      "id": "6024097",
      "pages": [
        {
          "note": "replaces",
          "slug": "faq",
          "title": "FAQ",
          "url": "https://support.pynhq.com/faq/"
        }
      ],
      "title": "How do I request features?",
      "url": "https://intercom.help/pyn/en/articles/6024097-how-do-i-request-features"
    },
    {
      "id": "6024098",
      "pages": [
        {
          "note": "replaces",
          "slug": "faq",
          "title": "FAQ",
          "url": "https://support.pynhq.com/faq/"
        }
      ],
      "title": "I found a bug! What should I do?",
      "url": "https://intercom.help/pyn/en/articles/6024098-i-found-a-bug-what-should-i-do"
    },
    {
      "id": "6024101",
      "pages": [
        {
          "note": "replaces",
          "slug": "integrations/bamboohr",
          "title": "BambooHR",
          "url": "https://support.pynhq.com/integrations/bamboohr/"
        },
        {
          "note": "replaces",
          "slug": "faq",
          "title": "FAQ",
          "url": "https://support.pynhq.com/faq/"
        }
      ],
      "title": "Why is employee data from BambooHR not appearing in Pyn?",
      "url": "https://intercom.help/pyn/en/articles/6024101-why-is-employee-data-from-bamboohr-not-appearing-in-pyn"
    },
    {
      "id": "6024163",
      "pages": [
        {
          "note": "Pyn 1 article, kept for reference",
          "slug": "flows/campaign-templates",
          "title": "Campaign Templates",
          "url": "https://support.pynhq.com/flows/campaign-templates/"
        },
        {
          "note": "Pyn 1 article, kept for reference",
          "slug": "flows/campaign-templates/create-a-campaign",
          "title": "Create a campaign",
          "url": "https://support.pynhq.com/flows/campaign-templates/create-a-campaign/"
        }
      ],
      "title": "Create a Campaign (Pyn 1)",
      "url": "https://intercom.help/pyn/en/articles/6024163-create-a-campaign-pyn-1"
    },
    {
      "id": "6024165",
      "pages": [
        {
          "note": "Pyn 1 article, kept for reference",
          "slug": "flows/automations",
          "title": "Automations",
          "url": "https://support.pynhq.com/flows/automations/"
        },
        {
          "note": "Pyn 1 article, kept for reference",
          "slug": "flows/automations/tutorial-birthdays-and-anniversaries",
          "title": "Tutorial: birthdays and anniversaries",
          "url": "https://support.pynhq.com/flows/automations/tutorial-birthdays-and-anniversaries/"
        },
        {
          "note": "Pyn 1 article, kept for reference",
          "slug": "flows/automations/configure-a-date-trigger",
          "title": "Configure a date trigger",
          "url": "https://support.pynhq.com/flows/automations/configure-a-date-trigger/"
        }
      ],
      "title": "Enable the Birthday Moment Automation",
      "url": "https://intercom.help/pyn/en/articles/6024165-enable-the-birthday-moment-automation"
    },
    {
      "id": "6024170",
      "pages": [
        {
          "note": "Pyn 1 article, kept for reference",
          "slug": "activity/read-the-dashboard",
          "title": "Read the Dashboard",
          "url": "https://support.pynhq.com/activity/read-the-dashboard/"
        }
      ],
      "title": "How to check readership stats (and what they mean)",
      "url": "https://intercom.help/pyn/en/articles/6024170-how-to-check-readership-stats-and-what-they-mean"
    },
    {
      "id": "6024178",
      "pages": [
        {
          "note": "Pyn 1 article, kept for reference",
          "slug": "directory/employee-groups",
          "title": "Employee Groups",
          "url": "https://support.pynhq.com/directory/employee-groups/"
        },
        {
          "note": "Pyn 1 article",
          "slug": "directory/employee-groups/reference-group-types",
          "title": "Group types",
          "url": "https://support.pynhq.com/directory/employee-groups/reference-group-types/"
        }
      ],
      "title": "Understand Groups in Pyn (Pyn 1)",
      "url": "https://intercom.help/pyn/en/articles/6024178-understand-groups-in-pyn-pyn-1"
    },
    {
      "id": "6024180",
      "pages": [
        {
          "note": "Pyn 1 article, kept for reference",
          "slug": "flows/steps",
          "title": "Steps and messages",
          "url": "https://support.pynhq.com/flows/steps/"
        },
        {
          "note": "Pyn 1 article",
          "slug": "flows/steps/reference-tokens",
          "title": "Tokens",
          "url": "https://support.pynhq.com/flows/steps/reference-tokens/"
        }
      ],
      "title": "List of supported tokens",
      "url": "https://intercom.help/pyn/en/articles/6024180-list-of-supported-tokens"
    },
    {
      "id": "6024190",
      "pages": [
        {
          "note": "Pyn 1 article, kept for reference",
          "slug": "flows/campaign-templates",
          "title": "Campaign Templates",
          "url": "https://support.pynhq.com/flows/campaign-templates/"
        },
        {
          "note": "Pyn 1 article, kept for reference",
          "slug": "flows/campaign-templates/tutorial-holidays-and-observances",
          "title": "Holidays and observances for the year",
          "url": "https://support.pynhq.com/flows/campaign-templates/tutorial-holidays-and-observances/"
        }
      ],
      "title": "Pyn Holidays and Observances content (Pyn 1)",
      "url": "https://intercom.help/pyn/en/articles/6024190-pyn-holidays-and-observances-content-pyn-1"
    },
    {
      "id": "6116909",
      "pages": [
        {
          "note": "Pyn 1 article, kept for reference",
          "slug": "integrations/adp",
          "title": "ADP Workforce Now",
          "url": "https://support.pynhq.com/integrations/adp/"
        }
      ],
      "title": "Connecting Pyn to ADP (Pyn 1)",
      "url": "https://intercom.help/pyn/en/articles/6116909-connecting-pyn-to-adp-pyn-1"
    },
    {
      "id": "6177195",
      "pages": [
        {
          "note": "Pyn 1 article, kept for reference",
          "slug": "activity/enrollments",
          "title": "Enrollments",
          "url": "https://support.pynhq.com/activity/enrollments/"
        },
        {
          "note": "Pyn 1 article",
          "slug": "activity/enrollments/reference-enrollment-statuses",
          "title": "Enrollment, step and delivery statuses",
          "url": "https://support.pynhq.com/activity/enrollments/reference-enrollment-statuses/"
        }
      ],
      "title": "Automation Activity",
      "url": "https://intercom.help/pyn/en/articles/6177195-automation-activity"
    },
    {
      "id": "6185396",
      "pages": [
        {
          "note": "Pyn 1 article, kept for reference",
          "slug": "flows/steps",
          "title": "Steps and messages",
          "url": "https://support.pynhq.com/flows/steps/"
        },
        {
          "note": "Pyn 1 article, kept for reference",
          "slug": "flows/steps/post-to-a-channel",
          "title": "Post to a channel",
          "url": "https://support.pynhq.com/flows/steps/post-to-a-channel/"
        }
      ],
      "title": "Send to a Slack channel (Pyn 1)",
      "url": "https://intercom.help/pyn/en/articles/6185396-send-to-a-slack-channel-pyn-1"
    },
    {
      "id": "6330048",
      "pages": [
        {
          "note": "Pyn 1 article, kept for reference",
          "slug": "integrations/workday",
          "title": "Workday",
          "url": "https://support.pynhq.com/integrations/workday/"
        }
      ],
      "title": "Connect to Workday (Pyn 1)",
      "url": "https://intercom.help/pyn/en/articles/6330048-connect-to-workday-pyn-1"
    },
    {
      "id": "6330100",
      "pages": [
        {
          "note": "Pyn 1 article, kept for reference",
          "slug": "integrations/bamboohr",
          "title": "BambooHR",
          "url": "https://support.pynhq.com/integrations/bamboohr/"
        }
      ],
      "title": "Connect to BambooHR (Pyn 1)",
      "url": "https://intercom.help/pyn/en/articles/6330100-connect-to-bamboohr-pyn-1"
    },
    {
      "id": "6371744",
      "pages": [
        {
          "note": "Pyn 1 article, kept for reference",
          "slug": "settings/senders",
          "title": "Senders",
          "url": "https://support.pynhq.com/settings/senders/"
        },
        {
          "note": "Pyn 1 article, kept for reference",
          "slug": "settings/senders/add-a-google-or-microsoft-365-sender",
          "title": "Add a Google or Microsoft 365 sender",
          "url": "https://support.pynhq.com/settings/senders/add-a-google-or-microsoft-365-sender/"
        }
      ],
      "title": "Connect your Gmail account with Pyn",
      "url": "https://intercom.help/pyn/en/articles/6371744-connect-your-gmail-account-with-pyn"
    },
    {
      "id": "6398801",
      "pages": [
        {
          "note": "Pyn 1 article, kept for reference",
          "slug": "settings/senders",
          "title": "Senders",
          "url": "https://support.pynhq.com/settings/senders/"
        },
        {
          "note": "Pyn 1 article, kept for reference",
          "slug": "settings/senders/add-an-email-sender",
          "title": "Add an email sender",
          "url": "https://support.pynhq.com/settings/senders/add-an-email-sender/"
        }
      ],
      "title": "Configure a Custom Sender (Pyn 1)",
      "url": "https://intercom.help/pyn/en/articles/6398801-configure-a-custom-sender-pyn-1"
    },
    {
      "id": "6710405",
      "pages": [
        {
          "note": "Pyn 1 article, kept for reference",
          "slug": "activity/read-the-dashboard",
          "title": "Read the Dashboard",
          "url": "https://support.pynhq.com/activity/read-the-dashboard/"
        }
      ],
      "title": "Understanding Your Dashboard Analytics",
      "url": "https://intercom.help/pyn/en/articles/6710405-understanding-your-dashboard-analytics"
    },
    {
      "id": "6767588",
      "pages": [
        {
          "note": "draws on",
          "slug": "for-employees",
          "title": "For employees and managers",
          "url": "https://support.pynhq.com/for-employees/"
        },
        {
          "note": "draws on",
          "slug": "for-employees/reply-to-a-message",
          "title": "Reply to a message",
          "url": "https://support.pynhq.com/for-employees/reply-to-a-message/"
        },
        {
          "note": "draws on",
          "slug": "for-employees/why-you-received-a-message",
          "title": "Why you received a message from Pyn",
          "url": "https://support.pynhq.com/for-employees/why-you-received-a-message/"
        },
        {
          "note": "draws on",
          "slug": "integrations/slack",
          "title": "Slack",
          "url": "https://support.pynhq.com/integrations/slack/"
        }
      ],
      "title": "Using Pyn with Slack",
      "url": "https://intercom.help/pyn/en/articles/6767588-using-pyn-with-slack"
    },
    {
      "id": "6825617",
      "pages": [
        {
          "note": "Pyn 1 article, kept for reference",
          "slug": "flows/campaign-templates",
          "title": "Campaign Templates",
          "url": "https://support.pynhq.com/flows/campaign-templates/"
        },
        {
          "note": "Pyn 1 article, kept for reference",
          "slug": "flows/campaign-templates/tutorial-holidays-and-observances",
          "title": "Holidays and observances for the year",
          "url": "https://support.pynhq.com/flows/campaign-templates/tutorial-holidays-and-observances/"
        }
      ],
      "title": "HR Calendar",
      "url": "https://intercom.help/pyn/en/articles/6825617-hr-calendar"
    },
    {
      "id": "6843523",
      "pages": [
        {
          "note": "Pyn 1 article, kept for reference",
          "slug": "directory/employee-groups",
          "title": "Employee Groups",
          "url": "https://support.pynhq.com/directory/employee-groups/"
        },
        {
          "note": "Pyn 1 article, kept for reference",
          "slug": "directory/employee-groups/create-a-static-group",
          "title": "Create a static group",
          "url": "https://support.pynhq.com/directory/employee-groups/create-a-static-group/"
        }
      ],
      "title": "Create a Custom Group",
      "url": "https://intercom.help/pyn/en/articles/6843523-create-a-custom-group"
    },
    {
      "id": "6885344",
      "pages": [
        {
          "note": "Pyn 1 article, kept for reference",
          "slug": "library/media",
          "title": "Media",
          "url": "https://support.pynhq.com/library/media/"
        },
        {
          "note": "Pyn 1 article, kept for reference",
          "slug": "library/media/upload-media",
          "title": "Upload media",
          "url": "https://support.pynhq.com/library/media/upload-media/"
        },
        {
          "note": "Pyn 1 article",
          "slug": "library/media/reference-media-types",
          "title": "Media types and scan states",
          "url": "https://support.pynhq.com/library/media/reference-media-types/"
        }
      ],
      "title": "Banner image specs and sizing",
      "url": "https://intercom.help/pyn/en/articles/6885344-banner-image-specs-and-sizing"
    },
    {
      "id": "6974303",
      "pages": [
        {
          "note": "Pyn 1 article, kept for reference",
          "slug": "settings/senders",
          "title": "Senders",
          "url": "https://support.pynhq.com/settings/senders/"
        },
        {
          "note": "Pyn 1 article",
          "slug": "settings/senders/sender-types-and-states",
          "title": "Sender types and states",
          "url": "https://support.pynhq.com/settings/senders/sender-types-and-states/"
        }
      ],
      "title": "Manage Sender Permissions (Pyn 1)",
      "url": "https://intercom.help/pyn/en/articles/6974303-manage-sender-permissions-pyn-1"
    },
    {
      "id": "7138026",
      "pages": [
        {
          "note": "Pyn 1 article, kept for reference",
          "slug": "flows/steps",
          "title": "Steps and messages",
          "url": "https://support.pynhq.com/flows/steps/"
        },
        {
          "note": "Pyn 1 article",
          "slug": "flows/steps/reference-delivery-statuses",
          "title": "Delivery statuses",
          "url": "https://support.pynhq.com/flows/steps/reference-delivery-statuses/"
        },
        {
          "note": "Pyn 1 article, kept for reference",
          "slug": "activity/enrollments",
          "title": "Enrollments",
          "url": "https://support.pynhq.com/activity/enrollments/"
        },
        {
          "note": "Pyn 1 article",
          "slug": "activity/enrollments/reference-enrollment-statuses",
          "title": "Enrollment, step and delivery statuses",
          "url": "https://support.pynhq.com/activity/enrollments/reference-enrollment-statuses/"
        }
      ],
      "title": "Excluded messages",
      "url": "https://intercom.help/pyn/en/articles/7138026-excluded-messages"
    },
    {
      "id": "7157050",
      "pages": [
        {
          "note": "Pyn 1 article, kept for reference",
          "slug": "library/content",
          "title": "Content",
          "url": "https://support.pynhq.com/library/content/"
        },
        {
          "note": "Pyn 1 article, kept for reference",
          "slug": "library/content/use-content-in-a-step",
          "title": "Link to content from a message",
          "url": "https://support.pynhq.com/library/content/use-content-in-a-step/"
        },
        {
          "note": "Pyn 1 article, kept for reference",
          "slug": "flows/steps",
          "title": "Steps and messages",
          "url": "https://support.pynhq.com/flows/steps/"
        },
        {
          "note": "Pyn 1 article, kept for reference",
          "slug": "flows/steps/add-a-button-to-a-message",
          "title": "Add a button to a message",
          "url": "https://support.pynhq.com/flows/steps/add-a-button-to-a-message/"
        }
      ],
      "title": "Choosing your message add-on",
      "url": "https://intercom.help/pyn/en/articles/7157050-choosing-your-message-add-on"
    },
    {
      "id": "7174861",
      "pages": [
        {
          "note": "draws on",
          "slug": "journey",
          "title": "Journey",
          "url": "https://support.pynhq.com/journey/"
        }
      ],
      "title": "Learn about the employee journey and employee journey map",
      "url": "https://intercom.help/pyn/en/articles/7174861"
    },
    {
      "id": "7174933",
      "pages": [
        {
          "note": "draws on",
          "slug": "journey/tutorial-build-your-journey-map",
          "title": "Build your journey map",
          "url": "https://support.pynhq.com/journey/tutorial-build-your-journey-map/"
        }
      ],
      "title": "How to create an employee journey map",
      "url": "https://intercom.help/pyn/en/articles/7174933"
    },
    {
      "id": "7856462",
      "pages": [
        {
          "note": "Pyn 1 article, kept for reference",
          "slug": "flows/automations",
          "title": "Automations",
          "url": "https://support.pynhq.com/flows/automations/"
        },
        {
          "note": "Pyn 1 article, kept for reference",
          "slug": "flows/automations/set-the-audience",
          "title": "Set the audience for an automation",
          "url": "https://support.pynhq.com/flows/automations/set-the-audience/"
        }
      ],
      "title": "Add Filters to Your Automation",
      "url": "https://intercom.help/pyn/en/articles/7856462-add-filters-to-your-automation"
    },
    {
      "id": "8066861",
      "pages": [
        {
          "slug": "getting-started",
          "title": "Getting started",
          "url": "https://support.pynhq.com/getting-started/"
        },
        {
          "note": "draws on",
          "slug": "getting-started/tutorial-set-up-your-workspace",
          "title": "Set up your workspace in 30 minutes",
          "url": "https://support.pynhq.com/getting-started/tutorial-set-up-your-workspace/"
        },
        {
          "slug": "account",
          "title": "Account",
          "url": "https://support.pynhq.com/account/"
        },
        {
          "slug": "account/workspaces",
          "title": "Workspaces",
          "url": "https://support.pynhq.com/account/workspaces/"
        },
        {
          "note": "replaces",
          "slug": "account/workspaces/create-a-workspace",
          "title": "Create a workspace",
          "url": "https://support.pynhq.com/account/workspaces/create-a-workspace/"
        }
      ],
      "title": "Create a Workspace (Pyn 2)",
      "url": "https://intercom.help/pyn/en/articles/8066861-create-a-workspace-pyn-2"
    },
    {
      "id": "8103377",
      "pages": [
        {
          "note": "draws on",
          "slug": "journey",
          "title": "Journey",
          "url": "https://support.pynhq.com/journey/"
        }
      ],
      "title": "What is an employee journey? (Pyn 2)",
      "url": "https://intercom.help/pyn/en/articles/8103377-what-is-an-employee-journey-pyn-2"
    },
    {
      "id": "8103386",
      "pages": [
        {
          "note": "draws on",
          "slug": "journey",
          "title": "Journey",
          "url": "https://support.pynhq.com/journey/"
        },
        {
          "note": "draws on",
          "slug": "journey/tutorial-build-your-journey-map",
          "title": "Build your journey map",
          "url": "https://support.pynhq.com/journey/tutorial-build-your-journey-map/"
        }
      ],
      "title": "How we build our maps (Pyn 2)",
      "url": "https://intercom.help/pyn/en/articles/8103386-how-we-build-our-maps-pyn-2"
    },
    {
      "id": "8103927",
      "pages": [
        {
          "slug": "journey",
          "title": "Journey",
          "url": "https://support.pynhq.com/journey/"
        },
        {
          "note": "replaces",
          "slug": "journey/filter-the-map",
          "title": "Filter the map",
          "url": "https://support.pynhq.com/journey/filter-the-map/"
        },
        {
          "note": "draws on",
          "slug": "journey/save-a-view",
          "title": "Save a view",
          "url": "https://support.pynhq.com/journey/save-a-view/"
        }
      ],
      "title": "How to filter your Map (Pyn 2)",
      "url": "https://intercom.help/pyn/en/articles/8103927-how-to-filter-your-map-pyn-2"
    },
    {
      "id": "8103955",
      "pages": [
        {
          "note": "replaces",
          "slug": "journey/export-the-map",
          "title": "Export the map as an image",
          "url": "https://support.pynhq.com/journey/export-the-map/"
        }
      ],
      "title": "How to export your map",
      "url": "https://intercom.help/pyn/en/articles/8103955"
    },
    {
      "id": "8214468",
      "pages": [
        {
          "note": "Pyn 1 article, kept for reference",
          "slug": "flows/steps",
          "title": "Steps and messages",
          "url": "https://support.pynhq.com/flows/steps/"
        },
        {
          "note": "Pyn 1 article, kept for reference",
          "slug": "flows/steps/format-a-message",
          "title": "Format a message",
          "url": "https://support.pynhq.com/flows/steps/format-a-message/"
        }
      ],
      "title": "Add a mailto link",
      "url": "https://intercom.help/pyn/en/articles/8214468-add-a-mailto-link"
    },
    {
      "id": "8279902",
      "pages": [
        {
          "note": "Pyn 1 article, kept for reference",
          "slug": "flows/automations",
          "title": "Automations",
          "url": "https://support.pynhq.com/flows/automations/"
        },
        {
          "note": "Pyn 1 article",
          "slug": "flows/automations/scheduling-internals",
          "title": "Scheduling internals",
          "url": "https://support.pynhq.com/flows/automations/scheduling-internals/"
        }
      ],
      "title": "Editing Enrollment Rule: Timing",
      "url": "https://intercom.help/pyn/en/articles/8279902-editing-enrollment-rule-timing"
    },
    {
      "id": "8491211",
      "pages": [
        {
          "note": "Pyn 1 article, kept for reference",
          "slug": "flows/steps",
          "title": "Steps and messages",
          "url": "https://support.pynhq.com/flows/steps/"
        },
        {
          "note": "Pyn 1 article, kept for reference",
          "slug": "flows/steps/choose-recipients-and-cc",
          "title": "Choose recipients and Cc",
          "url": "https://support.pynhq.com/flows/steps/choose-recipients-and-cc/"
        },
        {
          "note": "Pyn 1 article, kept for reference",
          "slug": "settings/custom-email-recipients",
          "title": "Custom Email Recipients",
          "url": "https://support.pynhq.com/settings/custom-email-recipients/"
        },
        {
          "note": "Pyn 1 article, kept for reference",
          "slug": "settings/custom-email-recipients/add-a-custom-email-recipient",
          "title": "Add a custom email recipient",
          "url": "https://support.pynhq.com/settings/custom-email-recipients/add-a-custom-email-recipient/"
        }
      ],
      "title": "Custom Recipients in Automation Messages",
      "url": "https://intercom.help/pyn/en/articles/8491211-custom-recipients-in-automation-messages"
    },
    {
      "id": "8563275",
      "pages": [
        {
          "note": "Pyn 1 article, kept for reference",
          "slug": "flows/automations",
          "title": "Automations",
          "url": "https://support.pynhq.com/flows/automations/"
        },
        {
          "note": "Pyn 1 article, kept for reference",
          "slug": "flows/automations/tutorial-pre-boarding-to-a-personal-email",
          "title": "Tutorial: pre-boarding to a personal email",
          "url": "https://support.pynhq.com/flows/automations/tutorial-pre-boarding-to-a-personal-email/"
        },
        {
          "note": "Pyn 1 article, kept for reference",
          "slug": "flows/steps",
          "title": "Steps and messages",
          "url": "https://support.pynhq.com/flows/steps/"
        },
        {
          "note": "Pyn 1 article, kept for reference",
          "slug": "flows/steps/choose-recipients-and-cc",
          "title": "Choose recipients and Cc",
          "url": "https://support.pynhq.com/flows/steps/choose-recipients-and-cc/"
        }
      ],
      "title": "Send to Personal Email Address",
      "url": "https://intercom.help/pyn/en/articles/8563275-send-to-personal-email-address"
    },
    {
      "id": "8568561",
      "pages": [
        {
          "note": "draws on",
          "slug": "journey/filter-the-map",
          "title": "Filter the map",
          "url": "https://support.pynhq.com/journey/filter-the-map/"
        }
      ],
      "title": "The power of Filters and Themes",
      "url": "https://intercom.help/pyn/en/articles/8568561"
    },
    {
      "id": "8909326",
      "pages": [
        {
          "note": "Pyn 1 article, kept for reference",
          "slug": "settings/calendars",
          "title": "Calendars",
          "url": "https://support.pynhq.com/settings/calendars/"
        },
        {
          "note": "Pyn 1 article, kept for reference",
          "slug": "settings/calendars/connect-a-calendar",
          "title": "Connect a calendar",
          "url": "https://support.pynhq.com/settings/calendars/connect-a-calendar/"
        }
      ],
      "title": "Create an iCalendar Feed (Pyn 1)",
      "url": "https://intercom.help/pyn/en/articles/8909326-create-an-icalendar-feed-pyn-1"
    },
    {
      "id": "8909330",
      "pages": [
        {
          "note": "Pyn 1 article, kept for reference",
          "slug": "activity/messages",
          "title": "Messages",
          "url": "https://support.pynhq.com/activity/messages/"
        },
        {
          "note": "Pyn 1 article, kept for reference",
          "slug": "activity/messages/resend-a-bounced-message",
          "title": "Resend a bounced message",
          "url": "https://support.pynhq.com/activity/messages/resend-a-bounced-message/"
        }
      ],
      "title": "Troubleshoot Bounced Emails (Pyn 1)",
      "url": "https://intercom.help/pyn/en/articles/8909330-troubleshoot-bounced-emails-pyn-1"
    },
    {
      "id": "9260298",
      "pages": [
        {
          "note": "Pyn 1 article, kept for reference",
          "slug": "flows/steps",
          "title": "Steps and messages",
          "url": "https://support.pynhq.com/flows/steps/"
        },
        {
          "note": "Pyn 1 article, kept for reference",
          "slug": "flows/steps/choose-recipients-and-cc",
          "title": "Choose recipients and Cc",
          "url": "https://support.pynhq.com/flows/steps/choose-recipients-and-cc/"
        }
      ],
      "title": "Send messages to a Skip-level Manager in Automations",
      "url": "https://intercom.help/pyn/en/articles/9260298-send-messages-to-a-skip-level-manager-in-automations"
    },
    {
      "id": "9312783",
      "pages": [
        {
          "note": "Pyn 1 article, kept for reference",
          "slug": "flows/steps",
          "title": "Steps and messages",
          "url": "https://support.pynhq.com/flows/steps/"
        },
        {
          "note": "Pyn 1 article, kept for reference",
          "slug": "flows/steps/create-a-conditional-sender",
          "title": "Create a conditional sender",
          "url": "https://support.pynhq.com/flows/steps/create-a-conditional-sender/"
        },
        {
          "note": "Pyn 1 article, kept for reference",
          "slug": "settings/conditional-senders",
          "title": "Conditional Senders",
          "url": "https://support.pynhq.com/settings/conditional-senders/"
        },
        {
          "note": "Pyn 1 article, kept for reference",
          "slug": "settings/conditional-senders/create-a-conditional-sender",
          "title": "Create a conditional sender",
          "url": "https://support.pynhq.com/settings/conditional-senders/create-a-conditional-sender/"
        }
      ],
      "title": "Configure Conditional Senders",
      "url": "https://intercom.help/pyn/en/articles/9312783-configure-conditional-senders"
    },
    {
      "id": "9347018",
      "pages": [
        {
          "note": "Pyn 1 article, kept for reference",
          "slug": "settings/custom-email-recipients",
          "title": "Custom Email Recipients",
          "url": "https://support.pynhq.com/settings/custom-email-recipients/"
        },
        {
          "note": "Pyn 1 article, kept for reference",
          "slug": "settings/custom-email-recipients/add-a-custom-email-recipient",
          "title": "Add a custom email recipient",
          "url": "https://support.pynhq.com/settings/custom-email-recipients/add-a-custom-email-recipient/"
        }
      ],
      "title": "Create an Asana task via Pyn Automations (Pyn 1)",
      "url": "https://intercom.help/pyn/en/articles/9347018-create-an-asana-task-via-pyn-automations-pyn-1"
    },
    {
      "id": "9359078",
      "pages": [
        {
          "note": "Pyn 1 article, kept for reference",
          "slug": "flows/steps",
          "title": "Steps and messages",
          "url": "https://support.pynhq.com/flows/steps/"
        },
        {
          "note": "Pyn 1 article, kept for reference",
          "slug": "flows/steps/raise-a-ticket",
          "title": "Raise a ticket",
          "url": "https://support.pynhq.com/flows/steps/raise-a-ticket/"
        },
        {
          "note": "Pyn 1 article, kept for reference",
          "slug": "integrations/jira",
          "title": "Jira",
          "url": "https://support.pynhq.com/integrations/jira/"
        }
      ],
      "title": "Create a Jira Ticket in Pyn Automations",
      "url": "https://intercom.help/pyn/en/articles/9359078-create-a-jira-ticket-in-pyn-automations"
    },
    {
      "id": "9421970",
      "pages": [
        {
          "note": "Pyn 1 article, kept for reference",
          "slug": "integrations/sso",
          "title": "Single sign-on",
          "url": "https://support.pynhq.com/integrations/sso/"
        },
        {
          "note": "Pyn 1 article, kept for reference",
          "slug": "integrations/sso/connect-okta",
          "title": "Connect Okta",
          "url": "https://support.pynhq.com/integrations/sso/connect-okta/"
        }
      ],
      "title": "Connect to Okta API",
      "url": "https://intercom.help/pyn/en/articles/9421970-connect-to-okta-api"
    },
    {
      "id": "9585758",
      "pages": [
        {
          "note": "Pyn 1 article, kept for reference",
          "slug": "settings/senders",
          "title": "Senders",
          "url": "https://support.pynhq.com/settings/senders/"
        },
        {
          "note": "Pyn 1 article, kept for reference",
          "slug": "settings/senders/add-a-slack-sender",
          "title": "Add a Slack sender",
          "url": "https://support.pynhq.com/settings/senders/add-a-slack-sender/"
        },
        {
          "note": "Pyn 1 article, kept for reference",
          "slug": "integrations/slack",
          "title": "Slack",
          "url": "https://support.pynhq.com/integrations/slack/"
        },
        {
          "note": "Pyn 1 article, kept for reference",
          "slug": "integrations/slack/add-a-custom-bot",
          "title": "Add a custom bot",
          "url": "https://support.pynhq.com/integrations/slack/add-a-custom-bot/"
        }
      ],
      "title": "Send Slack messages from a service account (Pyn 1)",
      "url": "https://intercom.help/pyn/en/articles/9585758-send-slack-messages-from-a-service-account-pyn-1"
    },
    {
      "id": "9621229",
      "pages": [
        {
          "note": "Pyn 1 article, kept for reference",
          "slug": "integrations/ms-teams",
          "title": "Microsoft Teams",
          "url": "https://support.pynhq.com/integrations/ms-teams/"
        }
      ],
      "title": "Using Pyn with Microsoft Teams (Pyn 1)",
      "url": "https://intercom.help/pyn/en/articles/9621229-using-pyn-with-microsoft-teams-pyn-1"
    },
    {
      "id": "9621234",
      "pages": [
        {
          "note": "Pyn 1 article, kept for reference",
          "slug": "integrations/ms-teams",
          "title": "Microsoft Teams",
          "url": "https://support.pynhq.com/integrations/ms-teams/"
        },
        {
          "note": "replaces",
          "slug": "faq",
          "title": "FAQ",
          "url": "https://support.pynhq.com/faq/"
        }
      ],
      "title": "What read/write access does Pyn use for the Teams integration?",
      "url": "https://intercom.help/pyn/en/articles/9621234-what-read-write-access-does-pyn-use-for-the-teams-integration"
    },
    {
      "id": "9621416",
      "pages": [
        {
          "note": "Pyn 1 article, kept for reference",
          "slug": "flows/steps",
          "title": "Steps and messages",
          "url": "https://support.pynhq.com/flows/steps/"
        },
        {
          "note": "Pyn 1 article, kept for reference",
          "slug": "flows/steps/post-to-a-channel",
          "title": "Post to a channel",
          "url": "https://support.pynhq.com/flows/steps/post-to-a-channel/"
        },
        {
          "note": "Pyn 1 article, kept for reference",
          "slug": "integrations/ms-teams",
          "title": "Microsoft Teams",
          "url": "https://support.pynhq.com/integrations/ms-teams/"
        }
      ],
      "title": "Send to a Teams channel (Pyn 1)",
      "url": "https://intercom.help/pyn/en/articles/9621416-send-to-a-teams-channel-pyn-1"
    },
    {
      "id": "9623751",
      "pages": [
        {
          "note": "Pyn 1 article, kept for reference",
          "slug": "integrations/ms-teams",
          "title": "Microsoft Teams",
          "url": "https://support.pynhq.com/integrations/ms-teams/"
        }
      ],
      "title": "Connect your personal Teams account with Pyn (Pyn 1)",
      "url": "https://intercom.help/pyn/en/articles/9623751-connect-your-personal-teams-account-with-pyn-pyn-1"
    },
    {
      "id": "9623756",
      "pages": [
        {
          "note": "Pyn 1 article, kept for reference",
          "slug": "integrations/ms-teams",
          "title": "Microsoft Teams",
          "url": "https://support.pynhq.com/integrations/ms-teams/"
        }
      ],
      "title": "Connect to Microsoft Teams (Pyn 1)",
      "url": "https://intercom.help/pyn/en/articles/9623756-connect-to-microsoft-teams-pyn-1"
    },
    {
      "id": "10100088",
      "pages": [
        {
          "note": "replaces",
          "slug": "integrations/bamboohr",
          "title": "BambooHR",
          "url": "https://support.pynhq.com/integrations/bamboohr/"
        },
        {
          "note": "replaces",
          "slug": "faq",
          "title": "FAQ",
          "url": "https://support.pynhq.com/faq/"
        }
      ],
      "title": "BambooHR Error \"Insufficient Permissions\"",
      "url": "https://intercom.help/pyn/en/articles/10100088-bamboohr-error-insufficient-permissions"
    },
    {
      "id": "11506664",
      "pages": [
        {
          "slug": "flows",
          "title": "Flows",
          "url": "https://support.pynhq.com/flows/"
        },
        {
          "slug": "flows/automations",
          "title": "Automations",
          "url": "https://support.pynhq.com/flows/automations/"
        },
        {
          "note": "draws on",
          "slug": "flows/automations/enroll-from-a-spreadsheet",
          "title": "Enroll from a spreadsheet",
          "url": "https://support.pynhq.com/flows/automations/enroll-from-a-spreadsheet/"
        },
        {
          "note": "replaces",
          "slug": "flows/automations/manually-enroll-employees",
          "title": "Manually enroll employees",
          "url": "https://support.pynhq.com/flows/automations/manually-enroll-employees/"
        },
        {
          "slug": "activity",
          "title": "Activity",
          "url": "https://support.pynhq.com/activity/"
        },
        {
          "slug": "activity/enrollments",
          "title": "Enrollments",
          "url": "https://support.pynhq.com/activity/enrollments/"
        },
        {
          "note": "draws on",
          "slug": "activity/enrollments/review-and-unpause-enrollments",
          "title": "Review and unpause enrollments",
          "url": "https://support.pynhq.com/activity/enrollments/review-and-unpause-enrollments/"
        }
      ],
      "title": "Manually Enroll Employees in a Flow (Pyn 2)",
      "url": "https://intercom.help/pyn/en/articles/11506664-manually-enroll-employees-in-a-flow-pyn-2"
    },
    {
      "id": "11518130",
      "pages": [
        {
          "slug": "getting-started",
          "title": "Getting started",
          "url": "https://support.pynhq.com/getting-started/"
        },
        {
          "note": "replaces",
          "slug": "getting-started/invite-your-team",
          "title": "Invite your team",
          "url": "https://support.pynhq.com/getting-started/invite-your-team/"
        },
        {
          "slug": "settings",
          "title": "Settings",
          "url": "https://support.pynhq.com/settings/"
        },
        {
          "slug": "settings/users",
          "title": "Users",
          "url": "https://support.pynhq.com/settings/users/"
        },
        {
          "note": "replaces",
          "slug": "settings/users/invite-a-user",
          "title": "Invite a user",
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      ],
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      ],
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      ],
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      ],
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      ],
      "title": "How to Set up the First Day (Onboarding) Flow (Pyn 2)",
      "url": "https://intercom.help/pyn/en/articles/12691830-how-to-set-up-the-first-day-onboarding-flow-pyn-2"
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      ],
      "title": "Integrating Pyn with Google Calendar (Pyn 2)",
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      ],
      "title": "Set up Reminders for Messages (Pyn 2)",
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      ],
      "title": "Add visual content to your message (Pyn 2)",
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    {
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      ],
      "title": "Deactivating Link & Media Unfurling in Slack Messages (Pyn 2)",
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      ],
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      ],
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      ],
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      ],
      "title": "Send to Slack Channel (Pyn 2)",
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      ],
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        },
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        }
      ],
      "title": "How to Upload Employee Data Manually (Pyn 2)",
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        },
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        },
        {
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        {
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        },
        {
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        },
        {
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        }
      ],
      "title": "Set up a Custom Slack Sender/Slack Bot (Pyn 2)",
      "url": "https://intercom.help/pyn/en/articles/16755898-set-up-a-custom-slack-sender-slack-bot-pyn-2"
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    {
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          "url": "https://support.pynhq.com/library/"
        },
        {
          "slug": "library/content",
          "title": "Content",
          "url": "https://support.pynhq.com/library/content/"
        },
        {
          "note": "draws on",
          "slug": "library/content/create-content",
          "title": "Create content",
          "url": "https://support.pynhq.com/library/content/create-content/"
        },
        {
          "note": "draws on",
          "slug": "library/content/restore-a-previous-version",
          "title": "Restore a previous version",
          "url": "https://support.pynhq.com/library/content/restore-a-previous-version/"
        }
      ],
      "title": "Guide to the Pyn Library: Content and Media (Pyn 2)",
      "url": "https://intercom.help/pyn/en/articles/16768547-guide-to-the-pyn-library-content-and-media-pyn-2"
    },
    {
      "id": "16814757",
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          "url": "https://support.pynhq.com/flows/"
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          "url": "https://support.pynhq.com/flows/steps/format-a-message/"
        }
      ],
      "title": "Format Your Message (Pyn 2)",
      "url": "https://intercom.help/pyn/en/articles/16814757-format-your-message-pyn-2"
    },
    {
      "id": "16814823",
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        {
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          "url": "https://support.pynhq.com/flows/"
        },
        {
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        },
        {
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          "title": "Format a message",
          "url": "https://support.pynhq.com/flows/steps/format-a-message/"
        }
      ],
      "title": "Mention the Principal in Slack Messages and Channels (Pyn 2)",
      "url": "https://intercom.help/pyn/en/articles/16814823-mention-the-principal-in-slack-messages-and-channels-pyn-2"
    },
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          "url": "https://support.pynhq.com/integrations/"
        },
        {
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        },
        {
          "note": "draws on",
          "slug": "integrations/hris-fields",
          "title": "HRIS fields",
          "url": "https://support.pynhq.com/integrations/hris-fields/"
        }
      ],
      "title": "Connect to HiBob (Pyn 2)",
      "url": "https://intercom.help/pyn/en/articles/16814957-connect-to-hibob-pyn-2"
    },
    {
      "id": "16838066",
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        {
          "slug": "getting-started",
          "title": "Getting started",
          "url": "https://support.pynhq.com/getting-started/"
        },
        {
          "note": "draws on",
          "slug": "getting-started/roles-and-permissions",
          "title": "Roles and permissions",
          "url": "https://support.pynhq.com/getting-started/roles-and-permissions/"
        },
        {
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          "title": "Integrations",
          "url": "https://support.pynhq.com/integrations/"
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        {
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          "title": "Single sign-on",
          "url": "https://support.pynhq.com/integrations/sso/"
        },
        {
          "note": "replaces",
          "slug": "integrations/sso/connect-an-oidc-provider",
          "title": "Connect an OpenID Connect provider",
          "url": "https://support.pynhq.com/integrations/sso/connect-an-oidc-provider/"
        },
        {
          "slug": "account",
          "title": "Account",
          "url": "https://support.pynhq.com/account/"
        },
        {
          "slug": "account/sign-in",
          "title": "Sign in",
          "url": "https://support.pynhq.com/account/sign-in/"
        },
        {
          "note": "draws on",
          "slug": "account/sign-in/sign-in-with-sso",
          "title": "Sign in with SSO",
          "url": "https://support.pynhq.com/account/sign-in/sign-in-with-sso/"
        },
        {
          "slug": "concepts",
          "title": "Concepts",
          "url": "https://support.pynhq.com/concepts/"
        },
        {
          "note": "draws on",
          "slug": "concepts/data-and-security",
          "title": "Data and security",
          "url": "https://support.pynhq.com/concepts/data-and-security/"
        }
      ],
      "title": "Enabling Single Sign On (Pyn 2)",
      "url": "https://intercom.help/pyn/en/articles/16838066-enabling-single-sign-on-pyn-2"
    },
    {
      "id": "16838252",
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        {
          "slug": "integrations",
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          "url": "https://support.pynhq.com/integrations/"
        },
        {
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        },
        {
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          "slug": "integrations/sso/connect-okta",
          "title": "Connect Okta",
          "url": "https://support.pynhq.com/integrations/sso/connect-okta/"
        }
      ],
      "title": "Connect to Okta SSO (Pyn 2)",
      "url": "https://intercom.help/pyn/en/articles/16838252-connect-to-okta-sso-pyn-2"
    },
    {
      "id": "16838927",
      "pages": [
        {
          "slug": "integrations",
          "title": "Integrations",
          "url": "https://support.pynhq.com/integrations/"
        },
        {
          "note": "replaces",
          "slug": "integrations/hibob",
          "title": "HiBob",
          "url": "https://support.pynhq.com/integrations/hibob/"
        },
        {
          "note": "draws on",
          "slug": "integrations/hris-fields",
          "title": "HRIS fields",
          "url": "https://support.pynhq.com/integrations/hris-fields/"
        }
      ],
      "title": "Connect to HiBob (Pyn 2)",
      "url": "https://intercom.help/pyn/en/articles/16838927-connect-to-hibob-pyn-2"
    },
    {
      "id": "16857779",
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        {
          "slug": "flows",
          "title": "Flows",
          "url": "https://support.pynhq.com/flows/"
        },
        {
          "slug": "flows/forms",
          "title": "Forms",
          "url": "https://support.pynhq.com/flows/forms/"
        },
        {
          "note": "replaces",
          "slug": "flows/forms/build-a-form",
          "title": "Build a form",
          "url": "https://support.pynhq.com/flows/forms/build-a-form/"
        },
        {
          "note": "draws on",
          "slug": "flows/forms/embed-a-form-in-a-message",
          "title": "Embed a form in a message",
          "url": "https://support.pynhq.com/flows/forms/embed-a-form-in-a-message/"
        },
        {
          "note": "draws on",
          "slug": "flows/forms/review-and-export-submissions",
          "title": "Review and export submissions",
          "url": "https://support.pynhq.com/flows/forms/review-and-export-submissions/"
        },
        {
          "note": "draws on",
          "slug": "flows/forms/reference-form-field-types",
          "title": "Form field types",
          "url": "https://support.pynhq.com/flows/forms/reference-form-field-types/"
        }
      ],
      "title": "Create and Use Forms (Pyn 2)",
      "url": "https://intercom.help/pyn/en/articles/16857779-create-and-use-forms-pyn-2"
    },
    {
      "id": "16857906",
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        {
          "slug": "flows",
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          "url": "https://support.pynhq.com/flows/"
        },
        {
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        },
        {
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          "title": "Format a message",
          "url": "https://support.pynhq.com/flows/steps/format-a-message/"
        }
      ],
      "title": "Embed a YouTube Video (Pyn 2)",
      "url": "https://intercom.help/pyn/en/articles/16857906-embed-a-youtube-video-pyn-2"
    },
    {
      "id": "16857955",
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        {
          "note": "Pyn 1 article, kept for reference",
          "slug": "flows/steps",
          "title": "Steps and messages",
          "url": "https://support.pynhq.com/flows/steps/"
        },
        {
          "note": "replaces",
          "slug": "flows/steps/schedule-a-step",
          "title": "Schedule a step",
          "url": "https://support.pynhq.com/flows/steps/schedule-a-step/"
        }
      ],
      "title": "Schedule Messages (Pyn 2)",
      "url": "https://intercom.help/pyn/en/articles/16857955"
    },
    {
      "id": "16858360",
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        {
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        {
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          "slug": "flows/forms/create-a-webhook",
          "title": "Create a webhook",
          "url": "https://support.pynhq.com/flows/forms/create-a-webhook/"
        },
        {
          "note": "draws on",
          "slug": "flows/forms/reference-webhook-api",
          "title": "Webhook API",
          "url": "https://support.pynhq.com/flows/forms/reference-webhook-api/"
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          "url": "https://support.pynhq.com/settings/"
        },
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          "url": "https://support.pynhq.com/settings/webhooks/"
        },
        {
          "note": "draws on",
          "slug": "settings/webhooks/create-a-webhook-secret",
          "title": "Create or replace a webhook secret",
          "url": "https://support.pynhq.com/settings/webhooks/create-a-webhook-secret/"
        }
      ],
      "title": "Create a Webhook (Pyn 2)",
      "url": "https://intercom.help/pyn/en/articles/16858360-create-a-webhook-pyn-2"
    },
    {
      "id": "16996083",
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          "slug": "flows/automations",
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          "url": "https://support.pynhq.com/flows/automations/"
        },
        {
          "note": "replaces",
          "slug": "flows/automations/enroll-from-a-spreadsheet",
          "title": "Enroll from a spreadsheet",
          "url": "https://support.pynhq.com/flows/automations/enroll-from-a-spreadsheet/"
        },
        {
          "slug": "flows/campaign-templates",
          "title": "Campaign Templates",
          "url": "https://support.pynhq.com/flows/campaign-templates/"
        },
        {
          "note": "draws on",
          "slug": "flows/campaign-templates/enroll-employees-in-a-campaign",
          "title": "Enroll employees in a campaign",
          "url": "https://support.pynhq.com/flows/campaign-templates/enroll-employees-in-a-campaign/"
        }
      ],
      "title": "Setting Per-Employee Reference Dates in a Mail Merge Spreadsheet (Pyn 2)",
      "url": "https://intercom.help/pyn/en/articles/16996083-setting-per-employee-reference-dates-in-a-mail-merge-spreadsheet-pyn-2"
    }
  ],
  "count": 145,
  "generatedAt": "2026-10-23T09:45:44.752Z",
  "site": "https://support.pynhq.com/"
}