---
title: "Enrollments"
description: "An enrollment is one employee in one automation, or one run of a campaign. Open it to see every step, what has sent and what is still to come."
sidebar:
  label: Overview
  order: 0
area: activity
feature: enrollments
appPath: /activity/home
audience: admin
related:
  - activity/enrollments/open-an-enrollment
  - activity/enrollments/review-and-unpause-enrollments
  - activity/enrollments/stop-an-enrollment
  - activity/enrollments/reference-enrollment-statuses
intercom:
  - id: "6177195"
    title: Automation Activity
    url: https://intercom.help/pyn/en/articles/6177195-automation-activity
    note: "Pyn 1 article, kept for reference"
  - id: "11506664"
    title: Manually Enroll Employees in a Flow (Pyn 2)
    url: https://intercom.help/pyn/en/articles/11506664-manually-enroll-employees-in-a-flow-pyn-2
  - id: "7138026"
    title: Excluded messages
    url: https://intercom.help/pyn/en/articles/7138026-excluded-messages
    note: "Pyn 1 article, kept for reference"
---

When an automation's trigger fires for an employee, or you enrol people by hand, Pyn creates an enrollment: a copy of the automation's steps scheduled from that person's **Reference** date. The enrollment is where you check that the right messages are lined up for the right person, and where you intervene when they are not.

![An enrollment's panel lists its details and every step with a status and date.](https://support.pynhq.com/media/activity/enrollments/activity-enrollments-panel.png)

## The three views

- **All Enrollments** lists every automation and campaign enrollment, newest first. Columns: **Moment**, **Principal** (the employee), **Automation** (the published version it runs), **Progress** (sent steps over total, red when a message bounced) and **Reference**. **Filters** narrows by **Automation** or **Moment**.
- **Needs Review** lists enrollments that are **Paused** because they were created in Verify Mode. Each row has a **Verify** button in place of its progress bar.
- **Campaigns** is a calendar of campaign enrollments and their steps, by month or year.

## What you can do here

- [Open an enrollment](https://support.pynhq.com/activity/enrollments/open-an-enrollment/) to read its steps and dates.
- [Review and unpause enrollments](https://support.pynhq.com/activity/enrollments/review-and-unpause-enrollments/) that are waiting in Needs Review.
- [Stop an enrollment](https://support.pynhq.com/activity/enrollments/stop-an-enrollment/) so nothing more is sent.
- [Reschedule a campaign step](https://support.pynhq.com/activity/enrollments/reschedule-a-campaign-step/) by dragging it on the calendar.
- [Enrollment, step and delivery statuses](https://support.pynhq.com/activity/enrollments/reference-enrollment-statuses/) explains every status.

## Where it is in the app

Open **Activity** in the left navigation; it lands on **All Enrollments**. **Needs Review** and **Campaigns** are listed under **Enrollments** on the left. An enrollment opens in a panel on the right at `/activity/home`; a step opens its own page at `/activity/step/<id>`.

## Related

- [Automations](https://support.pynhq.com/flows/automations/) for the triggers that create enrollments and the Update Enrollments prompt after a republish.
- [Messages](https://support.pynhq.com/activity/messages/) to look at steps across every enrollment.
- [Employees](https://support.pynhq.com/directory/employees/) for the Enrollments list on an employee's profile.

## Related Intercom articles

- [Automation Activity](https://intercom.help/pyn/en/articles/6177195-automation-activity) — Pyn 1 article, kept for reference
- [Manually Enroll Employees in a Flow (Pyn 2)](https://intercom.help/pyn/en/articles/11506664-manually-enroll-employees-in-a-flow-pyn-2)
- [Excluded messages](https://intercom.help/pyn/en/articles/7138026-excluded-messages) — Pyn 1 article, kept for reference