---
title: "Actions"
description: "Every delivery that asked someone to do something, with who was asked, what for, and whether they have done it."
sidebar:
  label: Overview
  order: 0
area: activity
feature: actions
appPath: /activity/home
audience: admin
related:
  - activity/actions/track-actions
  - flows/forms
  - activity/messages
---

Some steps only inform; others ask. An acknowledgement button, a form to complete or a poll to answer turns a delivery into an action, and Pyn records whether it was done. The Actions view lists those deliveries and nothing else, so you can see at a glance which managers have not confirmed their new starter's first day.

![The Actions view, one row per delivery that asked for something.](https://support.pynhq.com/media/activity/actions/activity-actions-table.png)

## The table

| Column | What it shows |
| --- | --- |
| **Employee** | Who was asked. |
| **Action** | The message text, and the enrollment it belongs to. |
| **Status** | **Unactioned**, **Clicked** (a link was opened but the action is not done) or **Actioned**. |
| **Delivered** | When the message reached them. |
| **Actioned** | When they completed it, if they have. |

**Filters** offers **Employee**, **Status** and a **Delivered** date range. Informational messages, reminders and test deliveries carry no action and are not listed; an empty workspace reads **No deliveries yet**.

## What you can do here

- [Track actions](https://support.pynhq.com/activity/actions/track-actions/): filter to what is outstanding and export the table with those filters.
- [Forms](https://support.pynhq.com/flows/forms/) and polls are what most actions ask people to complete.

## Where it is in the app

Open **Activity** in the left navigation and select **Actions** under **Messages**. Selecting a row opens the delivery on its step page at `/activity/step/<id>/<delivery>`.

## Related

- [Track actions](https://support.pynhq.com/activity/actions/track-actions/) for the filters and the CSV export.
- [Forms](https://support.pynhq.com/flows/forms/) for what people are asked to complete.
- [Messages](https://support.pynhq.com/activity/messages/) for every step, not only the ones with an action.