---
title: "Activity"
description: "Activity is the record of what Pyn has sent and what it is about to send: every enrollment, every step, every delivery, and the actions people were asked to complete."
sidebar:
  label: Overview
  order: 0
area: activity
appPath: /activity/home
audience: admin
related:
  - activity/enrollments
  - activity/messages
  - activity/actions
  - activity/read-the-dashboard
  - flows/automations
intercom:
  - id: "11506664"
    title: Manually Enroll Employees in a Flow (Pyn 2)
    url: https://intercom.help/pyn/en/articles/11506664-manually-enroll-employees-in-a-flow-pyn-2
  - id: "12045027"
    title: Manage Bounced Messages in Pyn (Pyn 2)
    url: https://intercom.help/pyn/en/articles/12045027-manage-bounced-messages-in-pyn-pyn-2
  - id: "12062347"
    title: Analyze your Employee Journey with Metrics (Pyn 2)
    url: https://intercom.help/pyn/en/articles/12062347-analyze-your-employee-journey-with-metrics-pyn-2
---

Flows decide what Pyn does; Activity shows what it did. When an automation enrols someone, Activity gets an enrollment with one step per message. When a step sends, each recipient gets a delivery with its own status, from Scheduled through Delivered to Clicked or Actioned. Open Activity to check that a new starter is getting their welcome sequence, to see who has not finished a form, or to fix a message that bounced.

Everyone in the workspace can open Activity. Stopping an enrollment needs the Admin or Owner role.

![Activity > Enrollments shows who is in each automation and how far along they are.](https://support.pynhq.com/media/activity/enrollments/activity-enrollments-table.png)

## Concepts

- **Enrollment**: one employee in one automation, or one run of a campaign. It carries a **Reference** date that every step is scheduled from, and a status of **Paused**, **Pending** or **Complete**.
- **Step**: one message or action inside an enrollment, in the order it sends. A step is **Draft**, **Scheduled**, **Sending**, **Complete** or **Error**.
- **Delivery**: one step reaching one recipient on one channel: an email, a Slack or Teams message, a calendar invite, a channel invite or a Jira ticket. Deliveries carry the engagement: **Delivered**, **Clicked**, **Actioned**, **Bounced**.
- **Needs Review**: enrollments created in Verify Mode wait here, paused, until you unpause their messages.
- **Actions**: deliveries that asked the recipient to do something, such as acknowledge a message or complete a form, with whether they have done it.

## Views

| View | What it lists |
| --- | --- |
| **Dashboard** | Delivered count, click rate and action rate for a date range, grouped by automation or step. Shown when the Dashboard is enabled for your workspace. |
| **Enrollments** > **All Enrollments** | Every automation and campaign enrollment, newest first, with its progress. |
| **Enrollments** > **Needs Review** | Paused enrollments waiting to be verified. |
| **Enrollments** > **Campaigns** | A calendar of campaign enrollments and their steps. |
| **Messages** > **All Messages** | Every step, with its sender, recipients, status and date. |
| **Messages** > **Actions** | Every delivery that asked for an action, with whether it was actioned. |

## What you can do here

- Check progress: [Open an enrollment](https://support.pynhq.com/activity/enrollments/open-an-enrollment/), [Read the Dashboard](https://support.pynhq.com/activity/read-the-dashboard/).
- Fix things: [Review and unpause enrollments](https://support.pynhq.com/activity/enrollments/review-and-unpause-enrollments/), [Stop an enrollment](https://support.pynhq.com/activity/enrollments/stop-an-enrollment/), [Resend a bounced message](https://support.pynhq.com/activity/messages/resend-a-bounced-message/), [Pause a scheduled message](https://support.pynhq.com/activity/messages/pause-a-scheduled-message/).
- Trace a message: [Read a message as it was sent](https://support.pynhq.com/activity/messages/read-a-message-as-sent/), [Reschedule a campaign step](https://support.pynhq.com/activity/enrollments/reschedule-a-campaign-step/).
- Follow up: [Track actions](https://support.pynhq.com/activity/actions/track-actions/) and export them.

- [Reference: statuses](https://support.pynhq.com/activity/enrollments/reference-enrollment-statuses/): What Paused, Pending, Scheduled, Bounced, Clicked and every other status means, and what moves one to the next.
- [Enrollments](https://support.pynhq.com/activity/enrollments/): All Enrollments, Needs Review and the Campaigns calendar.

## Where it is in the app

Open **Activity** in the primary navigation on the left of every page, or open `/activity/home`. The views are listed down the left under **Dashboard**, **Enrollments** and **Messages**; it lands on **All Enrollments**.

## Related

- [Enrollments](https://support.pynhq.com/activity/enrollments/) for who is in each flow and how far along they are.
- [Messages](https://support.pynhq.com/activity/messages/) for each step and delivery.
- [Actions](https://support.pynhq.com/activity/actions/) for what people were asked to do.
- [Automations](https://support.pynhq.com/flows/automations/) for the flows that create enrollments.

## Related Intercom articles

- [Manually Enroll Employees in a Flow (Pyn 2)](https://intercom.help/pyn/en/articles/11506664-manually-enroll-employees-in-a-flow-pyn-2)
- [Manage Bounced Messages in Pyn (Pyn 2)](https://intercom.help/pyn/en/articles/12045027-manage-bounced-messages-in-pyn-pyn-2)
- [Analyze your Employee Journey with Metrics (Pyn 2)](https://intercom.help/pyn/en/articles/12062347-analyze-your-employee-journey-with-metrics-pyn-2)