---
title: "Sign in with a magic link"
description: "Have Pyn email you a one-time link that signs you in, with no password and no Google or Microsoft account."
sidebar:
  order: 2
area: account
feature: sign-in
appPath: /sign-in
lastVerified: 2026-10-22
version: "2026-10-16"
audience: employee
screenshots:
  - id: account-sign-in-magic-link
    caption: After Continue with Magic Link, the page asks for the email address to send the link to.
related:
  - account/sign-in
  - account/sign-in/fix-a-sign-in-problem
  - account/sign-in/sign-in-with-google-or-microsoft
intercom:
  - id: "16729319"
    title: Sign into Pyn (Pyn 2)
    url: https://intercom.help/pyn/en/articles/16729319-sign-into-pyn-pyn-2
    note: draws on
---

You want to sign in with an email address that is not a Google or Microsoft account, or you prefer not to connect those accounts to Pyn. Pyn sends a link to your inbox; opening it proves you own the address and signs you in.

## Before you start

- You can read email at the address you were invited with.
- You have about half an hour: a magic link stops working 30 minutes after it is sent, and it works once.

## Steps

1. Open `https://app.pyn.ai/sign-in` and select **Continue with Magic Link**.

2. On **Enter your email address**, type your work email in **Email** and select **Send**. **Restart** takes you back to the four sign-in buttons.

![After Continue with Magic Link, the page asks for the email address to send the link to.](https://support.pynhq.com/media/account/sign-in/account-sign-in-magic-link.png)

3. Read **Email sent!** and open your inbox. The message comes from Pyn and contains one link.

4. Open the link. Pyn shows **Sign In with Magic Link** with the line "Click the button below to use your magic link and sign-in."

5. Select **Sign In**.

> **Tip:** The link opens the sign-in page with the token in the address, so it works in any browser on any device. Open it on the device you want to use Pyn on.

## What you should see

The **Signing In** screen, then [Home](https://support.pynhq.com/home/) for one workspace, **Switch Workspace** for several, or **Create a Workspace for your team** for none. Because a magic link carries no photo or display name, your avatar shows the first letter of your email until a Google or Microsoft sign-in for the same address supplies one.

## Troubleshooting

- **No email arrives.** Check spam, and check that you typed the address you were invited with. The page shows **Email sent!** whether or not Pyn knows the address, so a silent inbox usually means a typo, a filter or an address nobody invited.
- **"The magic link has expired or already been used. Try signing in again."** The link was older than 30 minutes or had been opened before. Select **Continue with Magic Link** again and request a new one.
- **The page lands on Create a Workspace for your team.** The address has no workspace linked to it. Ask the admin to invite that address, or use the address they invited.

## Related

- [Sign in](https://support.pynhq.com/account/sign-in/) for the other options and what happens after sign-in.
- [Sign in with Google or Microsoft](https://support.pynhq.com/account/sign-in/sign-in-with-google-or-microsoft/) for a one-click sign-in that also brings your photo.
- [Fix a sign-in problem](https://support.pynhq.com/account/sign-in/fix-a-sign-in-problem/) for each message the sign-in page can show.

## Related Intercom articles

- [Sign into Pyn (Pyn 2)](https://intercom.help/pyn/en/articles/16729319-sign-into-pyn-pyn-2) — draws on