---
title: "Account"
description: "How you get into Pyn, how you move between workspaces, and what Pyn knows about you as a user."
sidebar:
  label: Overview
  order: 0
area: account
appPath: /sign-in
lastVerified: 2026-10-22
version: "2026-10-16"
audience: employee
related:
  - account/sign-in
  - account/workspaces
  - account/profile
  - getting-started/roles-and-permissions
intercom:
  - id: "16729319"
    title: Sign into Pyn (Pyn 2)
    url: https://intercom.help/pyn/en/articles/16729319-sign-into-pyn-pyn-2
  - id: "16838066"
    title: Enabling Single Sign On (Pyn 2)
    url: https://intercom.help/pyn/en/articles/16838066-enabling-single-sign-on-pyn-2
  - id: "8066861"
    title: Create a Workspace (Pyn 2)
    url: https://intercom.help/pyn/en/articles/8066861-create-a-workspace-pyn-2
---

Account covers the edges of the app: the sign-in page, the step between signing in and landing in a workspace, the workspace switcher, and the profile menu in the bottom-left corner of every page. Everyone who uses Pyn passes through these screens; nothing here needs an admin role.

![The sign-in page offers Google, Microsoft, a magic link and SSO.](https://support.pynhq.com/media/account/sign-in/account-sign-in-options.png)

## Who uses it

- **Everyone with a Pyn login** signs in, signs out and uses the profile menu.
- **People in more than one organisation** switch between workspaces.
- **The person setting Pyn up** creates the first workspace and lands on [Home](https://support.pynhq.com/home/).

Employees who only receive messages from Pyn never sign in. They open links in Slack, Teams or email and land on public pages that need no account.

## Concepts

- **Identity**: the account you sign in with. Pyn accepts Google, Microsoft, a magic link sent to your email, and your company's single sign-on. The email address is what ties them together: signing in with Google and later with a magic link for the same address reaches the same workspaces.
- **Workspace**: one organisation's Pyn. Your identity is linked to one or more workspaces; each link carries your role in that workspace.
- **User**: your record inside a workspace, listed under **Settings**, **Current Users**. It holds your name, email, photo, role and status.
- **Role**: **Owner**, **Admin**, **Power User** or **User**. It decides which parts of the app you see. [Roles and permissions](https://support.pynhq.com/getting-started/roles-and-permissions/) has the full matrix.
- **Session**: signing in starts a session that ends one day after you signed in, or when you sign out.

## What you can do here

- [Sign in with Google or Microsoft](https://support.pynhq.com/account/sign-in/sign-in-with-google-or-microsoft/)
- [Sign in with a magic link](https://support.pynhq.com/account/sign-in/sign-in-with-a-magic-link/)
- [Sign in with SSO](https://support.pynhq.com/account/sign-in/sign-in-with-sso/)
- [Fix a sign-in problem](https://support.pynhq.com/account/sign-in/fix-a-sign-in-problem/)
- [Sign out](https://support.pynhq.com/account/sign-in/sign-out/)
- [Switch workspace](https://support.pynhq.com/account/workspaces/switch-workspace/)
- [Create a workspace](https://support.pynhq.com/account/workspaces/create-a-workspace/)
- [Profile](https://support.pynhq.com/account/profile/): where your name and photo come from, and what the profile menu offers

## Where it is in the app

The sign-in page is `/sign-in`. After you sign in, Pyn passes through `/signing-in` and lands you on `/home`, on `/switch-workspace` if you belong to more than one workspace, or on `/create-workspace` if you belong to none. The profile menu is the avatar at the bottom of the left navigation.

## Related

- [Sign in](https://support.pynhq.com/account/sign-in/) for every way into Pyn and what happens next.
- [Workspaces](https://support.pynhq.com/account/workspaces/) to switch between organisations or create a new one.
- [Profile](https://support.pynhq.com/account/profile/) for what Pyn shows about you and where it comes from.
- [Roles and permissions](https://support.pynhq.com/getting-started/roles-and-permissions/) for what each role can see and do.

## Related Intercom articles

- [Sign into Pyn (Pyn 2)](https://intercom.help/pyn/en/articles/16729319-sign-into-pyn-pyn-2)
- [Enabling Single Sign On (Pyn 2)](https://intercom.help/pyn/en/articles/16838066-enabling-single-sign-on-pyn-2)
- [Create a Workspace (Pyn 2)](https://intercom.help/pyn/en/articles/8066861-create-a-workspace-pyn-2)